07232003 8K DOC

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549


FORM 8-K

Current Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934

Date of report (Date of earliest event reported): July 22, 2003


        KANA Software, Inc.        
(Exact name of registrant as specified in its charter)

        Delaware        
(State of Other Jurisdiction of Incorporation)

 

     000-27163     
     77-0435679     
 (Commission File Number)
(I.R.S. Employer Identification Number)

181 Constitution Drive
      Menlo Park, California 94025      
(Address of principal executive offices, including zip code)

        (650) 614-8300        
(Registrant's telephone number, including area code)

        Not Applicable        
(Former name or former address, if changed since last report)









Item 5: OTHER EVENTS

On July 22, 2003 KANA issued a press release announcing its financial results for the fiscal quarter ended June 30, 2003 and certain other information. This press release has been attached as Exhibit 99 herein and is incorporated herein by this reference.

Item 7: FINANCIAL STATEMENTS AND EXHIBITS

(c) Exhibits.

The following exhibits are filed herewith:

99 Press release dated July 22, 2003 by KANA







SIGNATURE

Pursuant to the requirement of the Security Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

Date: July 23, 2003

  KANA Software, Inc.

    By:  /s/ John Huyett
 
  John Huyett
  Executive Vice President and Chief Financial Officer