KENNESAW, GA / ACCESS Newswire / December 17, 2025 / Innovation in healthcare doesn't happen by accident, it happens by design. As regulations evolve, reimbursement models shift, and patient needs grow more complex, frontline teams need more than updates; they need practical, high-impact learning that turns change into better care. That's why we've created BenCura University, a focused on-line and on-site education platform for therapists, nurses, CNAs, leaders, and the full IDT.

"Our goal is to keep therapists and the entire IDT on the leading edge of technology, treatment interventions, compliance, and operational best practices, so patients consistently receive the best possible care," said Melinda Butler Henderson, Chief Development Officer at BenCura. "BenCura University is designed to inspire and equip clinicians with what's current and what's next, so teams stay agile, compliant, and patient-centered."

BenCura University is organized into five schools that align education with real-world performance:

1) School of Clinical Excellence

Discipline-specific courses (with select CEU offerings in 2026) that strengthen clinical reasoning, documentation, and specialty practice areas, plus our signature Midday Masterclasses.

"Midday Masterclasses are focused, 60-minute lunch-and-learns on targeted topics," Henderson explained. "We survey attendees to prioritize what's most relevant. For example, a therapist asked for a course on lymphedema management due to rising outpatient needs. Therefore, we created a hands-on course to meet that demand."

While many Masterclasses are virtual, certain topics-like Lymphedema Management, Kinesio taping, and Contracture Management, that include practical, skills-based sessions will be offered in-person.

2) School of Compliance & Billing

Applied training on Patient-Driven Payment Model (PDPM) updates, CMS Final Rules, documentation audits, ICD-10-CM diagnosis coding, and CPT/HCPCS coding essentials.

"We help managers stay audit-ready and ensure documentation supports medical necessity and reimbursement," said Henderson. "Getting the diagnosis and procedure coding right matters. Incorrect or incomplete coding is a fast path to technical denials is low hanging fruit that we can and should avoid."

3) School of Leadership & Operations

Role-based training for Directors of Rehabilitation (DORs) and managers, including new-leader onboarding, KPI and dashboard management, and effective IDT communication.

"We built a dashboard that gives a clear, timely view of clinical, operational, and financial performance," Henderson said. "We share these insights with partner facilities to ensure transparent, two-way communication, because our success is interdependent. We are also implementing new manager bootcamps, so leaders have the tools they need from day one."

4) School of Partner Success

Onboarding for SNFs, hospitals, and client partners that connects rehab operations with broader facility goals: ADL scoring, team roles within the IDT, and therapy ROI that extends beyond the gym to the bedside and the community.

"We put communication pathways in place so what happens in therapy translates beyond therapy," Henderson noted. "Programs may start in rehab, but they only succeed when the entire team carries them forward."

That continuum is where BenCura's partnership model truly stands apart. When facilities can quantify outcomes through evidence-based, data-driven reporting, they gain more than internal insight, they gain a story worth sharing. These measurable results become tools for marketing, community engagement, and trust-building with residents, families, and referral partners. By aligning communication, outcomes, and data transparency, BenCura helps partners turn clinical success into lasting community credibility.

5) School of Wellness & Professional Growth

Evidence-based modules on burnout prevention, career mapping, diversity, equity & inclusion, and professional identity formation.

"We're committed to the whole clinician," Henderson said. "After the pandemic, we saw too many professionals leave the field. BCU helps teams build resilience and purpose so they can keep pouring into others without running empty".

The curriculum draws from research in psychological safety, emotional intelligence, and positive organizational culture, helping clinicians reconnect with why they entered healthcare in the first place. These courses will guide staff in developing personal sustainability strategies, healthy team communication habits, and renewed engagement in their professional identity.

Access & Availability

"We want our clients to know we're continuously educating our therapy and interdisciplinary teams," said Henderson. "BCU reinforces our core values: Trust, Communication, and Accountability, and keeps the line open for questions, clarity, and shared learning."

"Partners receive BCU as part of our value proposition," Henderson explained. "For non-partners, we offer flexible packages-from education-only to full therapy operations support.

A formal BenCura University ribbon-cutting ceremony will take place early next year.

Why It Matters

BCU is more than content, it's a commitment to elevating care. Partner facilities can expect:

• Sharper clinical skills and up-to-date practice standards

• Stronger documentation and compliance that withstand audits

• Operational transparency via actionable dashboards and KPIs

• Aligned IDT workflows that improve outcomes across settings

• Healthier teams with the tools to thrive in demanding roles

"For rural and critical access facilities especially, trust and accountability within the community are everything," Henderson said. "BCU helps teams deliver on that promise consistently."

About BenCura Rehabilitation Services
BenCura is a premier contract rehabilitation partner delivering high-quality physical, occupational, and speech therapy at a lower total cost of care than traditional in-house models. We serve acute care and critical access hospitals and skilled nursing facilities, integrating clinical excellence with operational rigor and data-driven transparency. Learn more at bencura.com.

CONTACT:

855.423.6287
info@bencura.com

SOURCE: BenCura