Jain will lead DexCare’s product strategy and innovation as health systems seek to maximize clinical capacity.

DexCare, Inc., today announced that Rakshay Jain joined the company as its chief product officer. Jain brings product leadership focused on helping health systems treat more patients with existing resources as they continue to face physician shortages, growing demand, and rising costs.

“Patients are waiting too long for care, and health systems are running out of levers to pull,” said Matt Blosl, CEO of DexCare. “With nearly half of Americans delaying or skipping care because they can't get appointments in time, health systems need predictable ways to match patients to available services without adding staff.”

Jain brings extensive experience leading product strategy, design, and management, most recently overseeing a portfolio that grew 10x over six years at Innovaccer, saving customers billions of dollars in healthcare spend. Over the past two years, he’s launched multiple artificial intelligence (AI) copilots and agents to accelerate value transformation for healthcare systems.

“Rakshay has done this before," said Blosl. “He builds products that solve today's problems—delivering unmistakable value—while preparing for what's next. That's the leadership our partners need to treat more patients and grow their markets with the resources they have.”

At Innovaccer, Jain led a major product portfolio and supported enterprise growth across dozens of health systems. Jain brings more than 15 years of experience in healthcare technology and consulting, including product leadership and advisory work with Guidehouse and PwC.

“I’ve spent my career watching healthcare technology promise transformation while patients still can’t get appointments when they need them,” said Rakshay Jain, chief product officer at DexCare. “What drew me to DexCare is that this team isn’t trying to replace systems already in use, but connect them, and create the navigational intelligence that guides where, when, and how patients access care, no matter where they enter the system.

“When a patient needs care,” Jain added, “we should be asking where we can get them in, not which system to check first. That work is already giving patients a straightforward path to schedule services without putting more strain on clinicians.”

Health systems using DexCare have reduced time to appointment by five days and treated up to 40 percent more patients with the same clinical resources. Those results reflect how real-time navigation—a single data layer that matches and routes patients to the right care—removes dead ends, guides patients across available modalities, and creates a cohesive experience no matter the scheduling application.

Jain will lead DexCare’s product and design organization as the company strengthens the intelligence behind its navigation platform. He will work with health system partners to build solutions that direct patients more effectively, open capacity through automation and A.I., and support growth across their networks.

“Rakshay gives us the product vision and leadership to match the moment,” said Blosl. “He will extend the impact we’re already creating and drive it further across the market.”

DexCare is backed by leading institutional investors such as ICONIQ Growth, Transformation Capital, Define Ventures, Frist Cressey Ventures, and SpringRock Ventures, as well as strategic partners including Providence, Kaiser Permanente, Mass General Brigham, Tampa General, and Texas Health Resources.

About DexCare

DexCare is infrastructure for patient navigation. The platform connects scheduling data across EMRs, workflows, and access points so health systems can route patients to available care, regardless of where they enter or what modality they need. Health systems use DexCare to treat more patients without adding clinical resources. The result: reduced wait times, filled capacity, and growth. With DexCare, health systems route with confidence. It works enterprise-wide, across primary and specialty care, for rural and urban patients alike. DexCare serves more than 57 million patients across 50 states and partners with leading systems including Providence, Kaiser Permanente, El Camino Health, SSM Health, Texas Health Resources, and Piedmont.

For more information, visit www.dexcare.com or follow us on LinkedIn.

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