Acclaimed payments executive joins to power next phase of innovation and partner success

Merchant Industry, a nationwide leader in payment technology and merchant services, is proud to announce the appointment of Jamie Garfield as Strategic Advisor, bringing with her an extraordinary 28-year track record of success in the acquiring and payments space. Jamie’s appointment marks a bold step forward as the company positions itself for accelerated innovation, channel growth, and long-term success.

Throughout her career, Jamie has served in influential leadership roles at Elavon, Global Payments, Nuvei, TransFirst, and others—guiding businesses through digital transformation, strategic partnerships, and revenue expansion. Her ability to bridge vision with execution has earned her recognition across the industry as a powerhouse in driving scalable growth and operational excellence.

In addition to her executive accomplishments, Jamie has served on the Board of the Southeast Acquirers Association and continues to advise top fintechs across the payments ecosystem. Her reputation as a connector, strategist, and mentor brings invaluable depth to Merchant Industry at a time when the company is rapidly scaling its agent and ISO networks.

“We’re incredibly excited to welcome Jamie to the team,” said Leo Vartanov, CEO of Merchant Industry. “Her deep knowledge of the acquiring space and her ability to unlock new growth opportunities is exactly what we need as we enter this next phase. Jamie’s insight, drive, and industry relationships will help elevate everything we do—from partner engagement to product innovation.”

As Strategic Advisor, Jamie will play a critical role in shaping the company’s growth strategy, optimizing go-to-market initiatives, and expanding strategic alliances. With her extensive background and visionary approach, she is uniquely positioned to help bring Merchant Industry to new heights—empowering the company to better serve ISOs, partners, and merchants across the country.

“I’m thrilled to be joining such a forward-thinking and ambitious organization,” said Garfield. “The potential here is enormous. I look forward to working alongside the leadership team to expand our impact, modernize our offerings, and create new opportunities for growth across the entire Merchant Industry ecosystem.”

Based in Atlanta, Jamie balances her professional impact with her family life—raising two children (and keeping up with two energetic dogs!) alongside her husband. Her passion for empowering businesses through smarter, more efficient payment solutions makes her a perfect fit for the company’s mission to simplify payments and amplify success.

About Merchant Industry

Founded in 2007, Merchant Industry is a leading nationwide provider of credit card processing and payment technology solutions. With a network of over 20,000 merchants and $5 billion in annual processing volume, the company offers cutting-edge tools and best-in-class support to ISOs and businesses of all sizes. Learn more at www.merchantindustry.com.

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As Strategic Advisor, Jamie will play a critical role in shaping the company’s growth strategy, optimizing go-to-market initiatives, and expanding strategic alliances.