“Positive impact with AI”
AI technologies have finally reached a point where they are being practically applied across businesses of all sizes, from small enterprises to large corporations. Consequently, there is an increasing demand for guiding organizations to fully understand potential benefits of AI and assisting them in its adoption within their daily operations.
Atify, a startup based in Tokyo, stands as a good example of this business trend. While the company itself is still young (founded in 2022), many Atify's core team members joined this venture with prior experience in building enterprise-level AI solutions for global corporations (including notable names like Microsoft, Rakuten and Deloitte).
Atify specializes in automation solutions for Customer Support and Marketing operations. Leveraging Natural Language Processing and Generative AI technologies, Atify builds virtual assistants (chatbots, voicebots) capable of handling support inquiries and conducting marketing activities in a “human-like” manner - these AI assistants can emulate human agents communicating with users through both text (webchats, instant messengers) and voice (phone, click-to-call) channels.
Such Solutions intend to deliver a number of benefits for businesses including:
- Reduction of operational costs in Marketing or Customer Support operations.
- Enhanced availability of operations (virtual assistants are available 24x7).
- Scalability (no onboarding/training time is needed to add more virtual assistants to handle additional workload).
- Minimization of response and inquiries processing time (when connected to internal Knowledge Base systems, virtual assistants can immediately find and provide personalized information to resolve customers’ issues/questions).
- Customer Satisfaction Score (CSAT) and overall user experience improvement. Ultimately, by implementing these solutions Atify’s main goal is to help businesses to enhance their operational efficiency, allowing organizations to achieve more while spending less, continuously quantifying and measuring results.
Beyond building custom solutions, Atify also invests in development of innovative AI products. One example of such product is Rokitok (https://rokitok.io), a virtual English language tutor driven by Conversational AI technology.
Practicing a language is an important component for mastering language proficiency. However, it has always been a challenge for learners when it comes to accessing a real conversational practice environment in a foreign language. This traditionally involved options such as traveling abroad, finding foreign conversational partners remotely or hiring native speakers. Additionally, sometimes it’s not easy for learners to start a dialogue with native speakers due to psychological barriers and due to lack of confidence. Rokitok simplifies this challenge by providing access to a real-time human-like conversational practice environment where learners can communicate with a virtual AI-powered teacher 24x7 by voice. This product is already accessible to the public and is currently undergoing early testing with hundreds of users and several e-learning services.
CONCLUSION
Atify is an example of a technology startup that’s surely worth watching as the company possesses three vital elements for success:
- Experience and knowledge.
- Well-defined mission.
- Diversified business model.
Visit the Atify’s website to learn more.
Media Contact
Company Name: Atify KK
Contact Person: Kumiko Oki (President)
Email: Send Email
Country: Japan
Website: https://atify.ai
