Culture Change the Biggest Obstacle to Enterprise Agility

STAMFORD, Conn., Nov. 05, 2020 (GLOBE NEWSWIRE) -- Enterprise agility—the ability to be resilient and respond quickly to changing market dynamics—is being embraced as never before during the pandemic, but organizations still face cultural obstacles to success, according to an expert from Information Services Group (ISG) (Nasdaq: III), leading global technology research and advisory firm.

“Most organizations are in the midst of a major digital transformation—either pre-planned, or to increase enterprise agility with DevOps and Agile methodologies in response to the pandemic impact,” said Ola Chowning, partner, ISG Enterprise Agility. “Each organization is likely discovering that managing cultural change is the most significant and difficult factor, as enterprise agility is often severely challenged by legacy cultures. Technology and process are critical, but people are the core of any paradigm shift.”

Chowning will share insights on how organizations can adapt to new ways of operating and thinking during her presentation at the All Day DevOps conference on November 12, a free, online, live-streaming event spanning 24 hours, 180 speakers and 133 countries.

In her third consecutive year speaking at All Day DevOps, the world’s largest DevOps conference, Chowning will deliver a 30-minute online presentation, “Culture – What it is, How to Change it,” at 4:30 p.m., U.S. Eastern Time, Thursday, November 12. The session will detail the broad cultural changes that are critical to a successful DevOps transformation, with a real-world case study of how one organization recognized the need for a culture change and the tactics and measurement metrics they used to achieve it.

Chowning noted a culture of hierarchical decision-making can stall innovation. Businesses should instead define the behaviors and culture they want to foster, and ensure the entire organization understands what they should stop doing, start doing, or continue doing.

Chowning will outline the steps to follow toward a successful transformation, including communicating the underlying reason for change so employees recognize the logic; describing the expected results and recognizing them as they appear; aligning incentives, rewards and performance objectives with the prescribed new culture, and offering practice sessions in a safe environment.

“From our work with enterprises worldwide to define and implement culture change, we know it requires breaking many habits across an entire organization at the same time,” Chowning said. “While leaders are right to promote process and technology changes, people are the most important element of sustaining change and successful transformation.”

The All Day DevOps 24-hour live stream event will start at 3 a.m., U.S. Eastern Time, on November 12. The event features 180 practitioner-led sessions, across six tracks: CI/CD Continuous Everything; Cultural Transformation; DevSecOps; Modern Infrastructure; Government/Federal, and Site Reliability Engineering. Registration and information on All Day DevOps is available at the event website.

About ISG

ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 700 clients, including more than 75 of the world’s top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,300 digital-ready professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry’s most comprehensive marketplace data. For more information, visit

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Will Thoretz
Information Services Group, Inc. 
+1 203 517 3119

Jim Baptiste
Matter Communications for ISG
+1 978 518 4527
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