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Cross Country Healthcare Announces Second Quarter 2021 Financial Results

Cross Country Healthcare, Inc. (the "Company") (Nasdaq: CCRN) today announced financial results for its second quarter ended June 30, 2021.

SELECTED FINANCIAL INFORMATION:

Variance

Variance

Q2 2021 vs

Q2 2021 vs

Dollars are in thousands, except per share amounts

Q2 2021

Q2 2020

Q1 2021

Revenue

$

331,827

53

%

1

%

Gross profit margin*

21.9

%

(150

) bps

20

bps

Net income attributable to common shareholders

$

11,548

182

%

(41

)%

Diluted EPS

$

0.31

$

0.70

$

(0.22

)

Adjusted EBITDA*

$

24,260

109

%

(9

)%

Adjusted EBITDA margin*

7.3

%

190

bps

(80

) bps

Adjusted EPS*

$

0.47

$

0.31

$

(0.11

)

Cash flows provided by operations

$

15,505

(6

)%

162

%

* Refer to accompanying tables and discussion of non-GAAP (Generally Accepted Accounting Principles) financial measures below.

“We are pleased to once again exceed our expectations on the strength of our ability to attract and place professionals.” said Kevin C. Clark, Co-Founder and Chief Executive Officer. He continued, “We continue to partner with our clients to solve complex labor challenges against a backdrop of near record demand and an exceptionally tight labor market which is driving higher compensation costs in most healthcare specialties. As we enter the second half of 2021, we are well positioned to continue expanding our base of clinicians on assignment and our market share, as we further digitally transform the company and invest in incremental resources.”

Second quarter consolidated revenue was $331.8 million, an increase of 53% year-over-year and 1% sequentially. Consolidated gross profit margin was 21.9%, down 150 basis points year-over-year and up 20 basis points sequentially. Net income attributable to common shareholders was $11.5 million compared to a net loss of $14.2 million in the prior year and net income of $19.4 million in the prior quarter. Diluted earnings per share (EPS) was $0.31 per share compared to a loss of $0.39 per share in the prior year and income of $0.53 per share in the prior quarter. Adjusted earnings before interest, taxes, depreciation, and amortization (EBITDA) was $24.3 million or 7.3% of revenue, as compared with $11.6 million or 5.4% of revenue in the prior year, and $26.7 million or 8.1% of revenue in the prior quarter. Adjusted EPS was $0.47 compared to $0.16 in the prior year and $0.58 in the prior quarter.

For the six months ended June 30, 2021, consolidated revenue was $661.1 million, an increase of 55% year-over-year. Consolidated gross profit margin was 21.8%, down 170 basis points year-over-year. Net income attributable to common shareholders was $31.0 million, or 0.84 per diluted share, compared to a loss of $16.2 million, or 0.45 per diluted share, in the prior year. Adjusted EBITDA was $51.0 million or 7.7% of revenue, as compared with $16.2 million or 3.8% of revenue in the prior year. Adjusted EPS was $1.05 compared to $0.15 in the prior year.

Quarterly Business Segment Highlights

Nurse and Allied Staffing

Revenue was $316.2 million, an increase of 58% year-over-year and 1% sequentially. Contribution income was $35.3 million, an increase compared to $19.6 million in the prior year and a decrease compared to $37.4 million in the prior quarter. Average field contract personnel on a full-time equivalent (FTE) basis were 7,578 as compared with 5,801 in the prior year and 6,614 in the prior quarter. Revenue per FTE per day was $454 compared to $375 in the prior year and $522 in the prior quarter. The increase in the average number of FTEs was primarily due to headcount growth in travel nurse and allied. As a result of the rise in demand coupled with a tight labor market, average travel bill rates increased over the prior year due to rising compensation required to attract healthcare professionals. As expected, bill rates began to normalize through the second quarter, after reaching a peak in the first quarter. Throughout the coronavirus pandemic (COVID-19), we have worked with our clients to adjust bill rates, both increasing and decreasing rates as necessary, to provide critical healthcare professionals.

Physician Staffing

Revenue was $15.6 million, a decrease of 7% year-over-year and 4% sequentially. Contribution income was $0.6 million, a decrease compared to $1.2 million in the prior year and $1.4 million in the prior quarter. Total days filled were 9,775 as compared with 9,195 in the prior year and 9,469 in the prior quarter. Revenue per day filled was $1,600 as compared with $1,835 in the prior year and $1,714 in the prior quarter. The decrease in revenue was due to a mix shift to lower bill-rate specialties. The decrease in contribution income was driven by lower revenue and higher direct costs.

Cash Flow and Balance Sheet Highlights

Cash flow provided by operations for the quarter was $15.5 million compared to cash flow provided by operations of $16.6 million in the prior year and cash flow used in operations of $24.9 million in the prior quarter, primarily due to strong sequential revenue growth which resulted in a $76.3 million increase in receivables since the start of the year. For the six months ended June 30, 2021, cash flow used in operations was $9.4 million compared to cash flow provided by operations of $33.7 million in the prior year. Days' sales outstanding was 56 days as of June 30, 2021, up 7 days year-over-year and flat sequentially.

As previously announced in an 8-K filed June 14, 2021, the Company entered into an asset purchase agreement with Workforce Solutions Group, Inc. on June 8, 2021. The purchase price included $25.0 million in cash and $5.0 million in shares of the Company’s common stock, subject to a net working capital adjustment. In conjunction with this acquisition, the Company entered into a $100.0 million, six-year second lien subordinated term loan. The proceeds were used to pay the cash consideration, as well as any costs, fees, and expenses in connection with the acquisition, with the remainder used to pay down a portion of the asset-based loan facility (ABL).

At June 30, 2021, the Company had $18.1 million in cash and cash equivalents and $100.0 million principal balance on its term loan, with $16.0 million of borrowings drawn under its ABL, and $18.5 million of letters of credit outstanding. Availability under the ABL is subject to a borrowing base, which was $150.0 million as of June 30, 2021, with $115.5 million available for borrowing as of June 30, 2021.

Outlook for Third Quarter 2021

The guidance below applies to management’s expectations for the third quarter of 2021.

Q3 2021 Range

Year-over-Year

Sequential

Change

Change

Revenue

$310 million - $320 million

60% - 65%

(7)% - (4)%

Gross Profit Margin*

21.8% - 22.3%

(290) bps - (240) bps

(10) bps - 40 bps

Adjusted EBITDA*

$18.0 million - $20.0 million

109% - 133%

(26)% - (18)%

Adjusted EPS*

$0.30 - $0.35

$0.18 - $0.23

$(0.17) - $(0.12)

* Refer to discussion of non-GAAP financial measures below.

The above estimates are based on current management expectations and, as such, are forward-looking and actual results may differ materially. The above ranges do not include the potential impact of any future divestitures, mergers, acquisitions, or other business combinations, changes in debt structure, or future share repurchases. Bill and pay rates are expected to continue to normalize through the third quarter with average bill rates remaining higher than the prior year though declining sequentially for certain specialties. See accompanying non-GAAP financial measures and tables below.

INVITATION TO CONFERENCE CALL

The Company will hold its quarterly conference call on Wednesday, August 4, 2021, at 5:00 P.M. Eastern Time to discuss its second quarter 2021 financial results. This call will be webcast live and can be accessed at the Company’s website at ir.crosscountryhealthcare.com or by dialing 888-982-7289 from anywhere in the U.S. or by dialing 630-395-0347 from non-U.S. locations - Passcode: Cross Country. A replay of the webcast will be available from August 4th through August 18th at the Company’s website and a replay of the conference call will be available by telephone by calling 866-373-4989 from anywhere in the U.S. or 203-369-0269 from non-U.S. locations - Passcode: 2021.

ABOUT CROSS COUNTRY HEALTHCARE

Cross Country Healthcare, Inc. (CCH) is a leader in providing total talent management including strategic workforce solutions, contingent staffing, permanent placement, and consultative services for healthcare customers. Leveraging our 35 years of industry expertise and insight, CCH solves complex labor-related challenges for customers while providing high-quality outcomes and exceptional patient care. As a multi-year Best of Staffing® Award winner, CCH is committed to an exceptionally high level of service to both our clients and our healthcare professionals. CCH was the first publicly traded staffing firm to obtain The Joint Commission Certification, which it still holds with a Letter of Distinction. In February 2021, CCH earned Energage’s inaugural 2021 Top Workplaces USA award. CCH has a longstanding history of investing in its diversity, equality, and inclusion strategic initiatives as a key component of the organization’s overall corporate social responsibility program which is closely aligned with its core values to create a better future for its people, communities, the planet, and its shareholders.

Copies of this and other news releases as well as additional information about the Company can be obtained online at ir.crosscountryhealthcare.com. Shareholders and prospective investors can also register to automatically receive the Company’s press releases, filings with the Securities and Exchange Commission (SEC), and other notices by e-mail.

NON-GAAP FINANCIAL MEASURES

This press release and the accompanying financial statement tables reference non-GAAP financial measures, such as gross profit margin, adjusted EBITDA, and adjusted EPS. Such non-GAAP financial measures are provided as additional information and should not be considered substitutes for, or superior to, financial measures calculated in accordance with U.S. GAAP. Such non-GAAP financial measures are provided for consistency and comparability to prior year results; furthermore, management believes they are useful to investors when evaluating the Company's performance as they exclude certain items that management believes are not indicative of the Company's future operating performance. Pro forma measures, if applicable, are adjusted to include the results of our acquisitions, and exclude the results of divestments, as if the transactions occurred in the beginning of the periods mentioned. Such non-GAAP financial measures may differ materially from the non-GAAP financial measures used by other companies. The financial statement tables that accompany this press release include a reconciliation of each non-GAAP financial measure to the most directly comparable U.S. GAAP financial measure and a more detailed discussion of each financial measure; as such, the financial statement tables should be read in conjunction with the presentation of these non-GAAP financial measures.

FORWARD LOOKING STATEMENTS

In addition to historical information, this press release contains statements relating to our future results (including certain projections and business trends) that are "forward-looking statements" within the meaning of Section 27A of the Securities Act of 1933, as amended, Section 21E of the Securities Exchange Act of 1934, as amended (the "Exchange Act"), and the Private Securities Litigation Reform Act, and are subject to the "safe harbor" created by those sections. Forward-looking statements consist of statements that are predictive in nature, depend upon or refer to future events. Words such as "expects", "anticipates", "intends", "plans", "believes", "estimates", "suggests", "appears", "seeks", "will", "could", and variations of such words and similar expressions are intended to identify forward-looking statements. Forward-looking statements involve known and unknown risks, uncertainties and other factors that may cause our actual results and performance to be materially different from any future results or performance expressed or implied by these forward-looking statements. These factors include, but are not limited to, the following: the potential impacts of the COVID-19 pandemic on our business, financial condition, and results of operations, our ability to attract and retain qualified nurses, physicians and other healthcare personnel, costs and availability of short-term housing for our travel healthcare professionals, demand for the healthcare services we provide, both nationally and in the regions in which we operate, the functioning of our information systems, the effect of cyber security risks and cyber incidents on our business, the effect of existing or future government regulation and federal and state legislative and enforcement initiatives on our business, our clients ability to pay us for our services, our ability to successfully implement our acquisition and development strategies, including our ability to successfully integrate acquired businesses and realize synergies from such acquisitions, the effect of potential liabilities, losses, or other exposures in connection with the Cross Country Workforce Solutions Group (WSG) acquisition, the effect of liabilities and other claims asserted against us, the effect of competition in the markets we serve, our ability to successfully defend the Company, its subsidiaries, and its officers and directors on the merits of any lawsuit or determine its potential liability, if any, and other factors set forth in Item 1A. "Risk Factors" in the Companys Annual Report on Form 10-K for the year ended December 31, 2020, and in our other filings with the SEC. You should consult any further disclosures the Company makes on related subjects in its filings with the SEC.

Although we believe that these statements are based upon reasonable assumptions, we cannot guarantee future results and readers are cautioned not to place undue reliance on these forward-looking statements, which reflect managements opinions only as of the date of this press release. There can be no assurance that (i) we have correctly measured or identified all of the factors affecting our business or the extent of these factors likely impact, (ii) the available information with respect to these factors on which such analysis is based is complete or accurate, (iii) such analysis is correct, and/or (iv) our strategy, which is based in part on this analysis, will be successful. The Company undertakes no obligation to update or revise forward-looking statements. All references to "we", "us", "our", or "Cross Country" in this press release mean Cross Country Healthcare, Inc. and its subsidiaries.

Cross Country Healthcare, Inc.

Consolidated Statements of Operations

(Unaudited, amounts in thousands, except per share data)

Three Months Ended

Six Months Ended

June 30,

June 30,

March 31,

June 30,

June 30,

2021

2020

2021

2021

2020

Revenue from services

$

331,827

$

216,779

$

329,241

$

661,068

$

426,843

Operating expenses:

Direct operating expenses

259,237

166,045

257,776

517,013

326,506

Selling, general and administrative expenses

50,344

42,254

46,327

96,671

88,135

Bad debt expense

466

898

504

970

1,437

Depreciation and amortization

2,199

3,929

2,253

4,452

7,225

Acquisition and integration-related costs

924

924

77

Restructuring costs

835

2,330

1,238

2,073

2,894

Impairment charges

1,921

15,011

149

2,070

15,011

Total operating expenses

315,926

230,467

308,247

624,173

441,285

Income (loss) from operations

15,901

(13,688

)

20,994

36,895

(14,442

)

Other expenses (income):

Interest expense

1,196

744

671

1,867

1,611

Other income, net

(204

)

(5

)

(37

)

(241

)

(36

)

Income (loss) before income taxes

14,909

(14,427

)

20,360

35,269

(16,017

)

Income tax expense (benefit)

3,361

(379

)

912

4,273

(201

)

Consolidated net income (loss)

11,548

(14,048

)

19,448

30,996

(15,816

)

Less: Net income attributable to noncontrolling interest in subsidiary

103

424

Net income (loss) attributable to common shareholders

$

11,548

$

(14,151

)

$

19,448

$

30,996

$

(16,240

)

Net income (loss) per share attributable to common shareholders - Basic

$

0.32

$

(0.39

)

$

0.54

$

0.85

$

(0.45

)

Net income (loss) per share attributable to common shareholders - Diluted

$

0.31

$

(0.39

)

$

0.53

$

0.84

$

(0.45

)

Weighted average common shares outstanding:

Basic

36,625

36,123

36,181

36,404

35,998

Diluted

37,203

36,123

37,034

37,120

35,998

Cross Country Healthcare, Inc.

Reconciliation of Non-GAAP Financial Measures

(Unaudited, amounts in thousands, except per share data)

Three Months Ended

Six Months Ended

June 30,

June 30,

March 31,

June 30,

June 30,

2021

2020

2021

2021

2020

Adjusted EBITDA:a

Net income (loss) attributable to common shareholders

$

11,548

$

(14,151

)

$

19,448

$

30,996

$

(16,240

)

Interest expense

1,196

744

671

1,867

1,611

Income tax expense (benefit)

3,361

(379

)

912

4,273

(201

)

Depreciation and amortization

2,199

3,929

2,253

4,452

7,225

Acquisition and integration-related costsb

924

924

77

Restructuring costsc

835

2,330

1,238

2,073

2,894

Legal settlements and feesd

28

1,561

375

403

1,561

Impairment chargese

1,921

15,011

149

2,070

15,011

Other income, net

(204

)

(5

)

(37

)

(241

)

(36

)

Equity compensation

2,137

2,072

1,349

3,486

2,999

Applicant tracking system costsf

315

397

375

690

899

Net income attributable to noncontrolling interest in subsidiaryg

103

424

Adjusted EBITDAa

$

24,260

$

11,612

$

26,733

$

50,993

$

16,224

Adjusted EBITDA margina

7.3

%

5.4

%

8.1

%

7.7

%

3.8

%

Adjusted EPS:h

Numerator:

Net income (loss) attributable to common shareholders

$

11,548

$

(14,151

)

$

19,448

$

30,996

$

(16,240

)

Non-GAAP adjustments - pretax:

Acquisition and integration-related costsb

924

924

77

Restructuring costsc

835

2,330

1,238

2,073

2,894

Legal settlements and feesd

28

1,561

375

403

1,561

Impairment charges (excluding rebranding impacts)e

1,921

15,011

149

2,070

15,011

Rebranding impairments and accelerated amortizatione

1,406

2,137

Applicant tracking system costsf

315

397

375

690

899

Nonrecurring income tax adjustmentsi

1,942

313

1,942

313

Tax impact of non-GAAP adjustments

(11

)

(958

)

(2

)

(12

)

(970

)

Adjusted net income attributable to common shareholders - non-GAAP

$

17,502

$

5,909

$

21,583

$

39,086

$

5,682

Denominator:

Weighted average common shares - basic, GAAP

36,625

36,123

36,181

36,404

35,998

Dilutive impact of share-based paymentsj

578

76

853

716

265

Adjusted weighted average common shares - diluted, non-GAAP

37,203

36,199

37,034

37,120

36,263

Reconciliation:

Diluted EPS, GAAP

$

0.31

$

(0.39

)

$

0.53

$

0.84

$

(0.45

)

Non-GAAP adjustments - pretax:

Acquisition and integration-related costsb

0.03

0.03

Restructuring costsc

0.02

0.06

0.03

0.05

0.08

Legal settlements and feesd

0.04

0.01

0.01

0.04

Impairment charges (excluding rebranding impacts)e

0.05

0.42

0.05

0.42

Rebranding impairments and accelerated amortizatione

0.04

0.06

Applicant tracking system costsf

0.01

0.01

0.01

0.02

0.02

Nonrecurring income tax adjustmentsi

0.05

0.01

0.05

0.01

Tax impact of non-GAAP adjustments

(0.03

)

(0.03

)

Adjusted EPS, non-GAAPh

$

0.47

$

0.16

$

0.58

$

1.05

$

0.15

Cross Country Healthcare, Inc.

Consolidated Balance Sheets

(Unaudited, amounts in thousands)

  

June 30,

December 31,

  

2021

2020

  

Assets

  

Current assets:

  

Cash and cash equivalents

  

$

18,127

$

1,600

Accounts receivable, net

  

256,487

170,003

Prepaid expenses

  

5,183

5,455

Insurance recovery receivable

  

4,725

4,698

Other current assets

  

868

1,355

Total current assets

  

285,390

183,111

Property and equipment, net

  

13,578

12,351

Operating lease right-of-use assets

  

8,625

10,447

Goodwill

  

127,995

90,924

Trade names, indefinite-lived

  

5,900

5,900

Other intangible assets, net

  

31,850

34,831

Other non-current assets

  

20,300

19,409

Total assets

  

$

493,638

$

356,973

  

Liabilities and Stockholders' Equity

  

Current liabilities:

  

Accounts payable and accrued expenses

  

$

61,155

$

49,877

Accrued employee compensation and benefits

  

52,153

35,540

Current portion of debt

  

3,426

2,425

Operating lease liabilities - current

  

4,381

4,509

Other current liabilities

  

945

1,072

Total current liabilities

  

122,060

93,423

Long-term debt, less current portion

  

110,777

53,408

Operating lease liabilities - non-current

  

13,467

15,234

Non-current deferred tax liabilities

  

9,515

6,592

Long-term accrued claims

  

24,790

25,412

Long-term contingent consideration

  

15,000

Other long-term liabilities

  

5,898

7,995

Total liabilities

  

301,507

202,064

  

Commitments and contingencies

  

  

Stockholders' equity:

  

Common stock

  

4

4

Additional paid-in capital

  

316,644

310,388

Accumulated other comprehensive loss

  

(1,310

)

(1,280

)

Accumulated deficit

  

(123,741

)

(154,737

)

Total Cross Country Healthcare, Inc. stockholders' equity

  

191,597

154,375

Noncontrolling interest in subsidiary

  

534

534

Total stockholders' equity

  

192,131

154,909

Total liabilities and stockholders' equity

  

$

493,638

$

356,973

  

Cross Country Healthcare, Inc.

Segment Datak

(Unaudited, amounts in thousands)

  

Three Months Ended

Year-over-Year

Sequential

June 30,

% of

June 30,

% of

March 31,

% of

% change

% change

2021

Total

2020

Total

2021

Total

Fav (Unfav)

Fav (Unfav)

 

 

Revenue from services:

 

 

Nurse and Allied Staffing

$

316,188

95

%

$

199,907

92

%

$

313,008

95

%

58

%

1

%

Physician Staffing

15,639

5

%

16,872

8

%

16,233

5

%

(7)

%

(4)

%

$

331,827

100

%

$

216,779

100

%

$

329,241

100

%

53

%

1

%

 

 

Contribution income:l

 

 

Nurse and Allied Staffing

$

35,284

$

19,587

$

37,417

80

%

(6)

%

Physician Staffing

562

1,219

1,428

(54)

%

(61)

%

35,846

20,806

38,845

72

%

(8)

%

 

 

 

 

Corporate overheadm

14,066

13,224

14,211

(6)

%

1

%

Depreciation and amortization

2,199

3,929

2,253

44

%

2

%

Acquisition and integration-related costsb

924

(100)

%

(100)

%

Restructuring costsc

835

2,330

1,238

64

%

33

%

Impairment chargese

1,921

15,011

149

87

%

NM

 

Income (loss) from operations

$

15,901

$

(13,688)

$

20,994

216

%

(24)

%

 

 

 

 

Six Months Ended

Year-over-Year

 

June 30,

% of

June 30,

% of

% change

 

2021

Total

2020

Total

Fav (Unfav)

 

 

 

Revenue from services:

 

 

Nurse and Allied Staffing

$

629,196

95

%

$

391,790

92

%

61

%

 

Physician Staffing

31,872

5

%

35,053

8

%

(9)

%

 

$

661,068

100

%

$

426,843

100

%

55

%

 

 

 

Contribution income:l

 

 

Nurse and Allied Staffing

$

72,701

$

33,409

118

%

 

Physician Staffing

1,990

1,850

8

%

 

74,691

35,259

112

%

 

 

 

 

 

Corporate overheadm

28,277

24,494

(15)

%

 

Depreciation and amortization

4,452

7,225

38

%

 

Acquisition and integration-related costsb

924

77

NM

 

 

Restructuring costsc

2,073

2,894

28

%

 

Impairment chargese

2,070

15,011

86

%

 

Income (loss) from operations

$

36,895

$

(14,442)

355

%

 

 

 

NM-Not meaningful.

 

 

Cross Country Healthcare, Inc.

Summary Condensed Consolidated Statements of Cash Flows

(Unaudited, amounts in thousands)

Three Months Ended

Six Months Ended

June 30,

June 30,

March 31,

June 30,

June 30,

2021

2020

2021

2021

2020

Net cash provided by (used in) operating activities

$

15,505

$

16,569

$

(24,927

)

$

(9,422

)

$

33,731

Net cash used in investing activities

(26,286

)

(1,528

)

(1,186

)

(27,472

)

(2,490

)

Net cash provided by (used in) financing activities

15,434

(21,402

)

38,004

53,438

(26,001

)

Effect of exchange rate changes on cash

(14

)

(4

)

(3

)

(17

)

(38

)

Change in cash and cash equivalents

4,639

(6,365

)

11,888

16,527

5,202

Cash and cash equivalents at beginning of period

13,488

12,599

1,600

1,600

1,032

Cash and cash equivalents at end of period

$

18,127

$

6,234

$

13,488

$

18,127

$

6,234

Cross Country Healthcare, Inc.

Other Financial Data

(Unaudited)

Three Months Ended

Six Months Ended

June 30,

June 30,

March 31,

June 30,

June 30,

2021

2020

2021

2021

2020

Consolidated gross profit marginn

21.9

%

23.4

%

21.7

%

21.8

%

23.5

%

Nurse and Allied Staffing statistical data:

FTEso

7,578

5,801

6,614

7,096

6,473

Average Nurse and Allied Staffing revenue per FTE per dayp

$

454

$

375

$

522

$

486

$

328

Physician Staffing statistical data:

Days filledq

9,775

9,195

9,469

19,244

19,394

Revenue per day filledr

$

1,600

$

1,835

$

1,714

$

1,656

$

1,807

(a)

Adjusted EBITDA, a non-GAAP financial measure, is defined as net income (loss) attributable to common shareholders before interest expense, income tax expense (benefit), depreciation and amortization, acquisition and integration-related costs, restructuring costs, legal settlements and fees, impairment charges, gain or loss on derivative, loss on early extinguishment of debt, gain or loss on disposal of fixed assets, gain or loss on sale of business, other expense (income), net, equity compensation, applicant tracking system costs, and includes net income attributable to noncontrolling interest in subsidiary. Adjusted EBITDA should not be considered a measure of financial performance under GAAP. Management presents Adjusted EBITDA because it believes that Adjusted EBITDA is a useful supplement to net income attributable to common shareholders as an indicator of operating performance. Management uses Adjusted EBITDA for planning purposes and as one performance measure in its incentive programs for certain members of its management team. Adjusted EBITDA, as defined, closely matches the operating measure typically used in the Company's credit facilities in calculating various ratios. Adjusted EBITDA Margin is calculated by dividing Adjusted EBITDA by the Company's consolidated revenue.

(b)

Acquisition and integration-related costs include costs for legal and advisory fees for the WSG acquisition that closed on June 8, 2021, and valuation adjustments related to the contingent consideration liability for the Mediscan acquisition.

(c)

Restructuring costs are primarily comprised of employee termination costs, lease-related exit costs, and reorganization costs as part of planned cost savings initiatives.

(d)

Legal settlements and fees include legal settlement charges as presented on the consolidated statements of operations as well as legal fees pertaining to non-operational legal matters which are included in selling, general and administrative expenses. For the three and six months ended June 30, 2021, we incurred legal fees related to various legal matters outside the normal course of operations. For the three and six months ended June 30, 2020, we incurred $1.6 million in legal fees related to an ongoing legal matter outside the normal course of operations.

(e)

Impairment charges for the six months ended June 30, 2021 was comprised of $1.9 million related to right-of-use assets and related property in connection with leases that were vacated during the second quarter and $0.1 million related to the write-off of a discontinued software development project. The three and six months ended June 30, 2020 included non-cash impairment charges of $15.0 million, which was comprised of $10.5 million related to goodwill and other intangible assets for the former Search business and $4.5 million related to right-of-use assets and related property and equipment in connection with leases that were vacated during the quarter. Rebranding impairments and accelerated amortization related to finite-lived trade names in connection with the rebranding initiatives.

(f)

Applicant tracking system costs are related to the Company's project to replace its legacy system supporting its travel nurse staffing business. These costs are reported in selling, general and administrative expenses on the consolidated statement of operations and included in corporate overhead in segment data.

(g)

Cross Country Talent Acquisition Group, LLC was controlled by the Company but not wholly owned. The Company recorded the ownership interest of the noncontrolling shareholder as noncontrolling interest in subsidiary. Effective December 31, 2020, the sole professional staffing services agreement held by this joint venture was terminated. The Company subsequently entered into a direct staffing agreement with the hospital system.

(h)

Adjusted EPS, a non-GAAP financial measure, is defined as net income (loss) attributable to common shareholders per diluted share before the diluted EPS impact of acquisition and integration-related costs, restructuring costs, legal settlements and fees, impairment charges, rebranding impairments and accelerated amortization, gain or loss on derivative, loss on early extinguishment of debt, gain or loss on sale of business, applicant tracking system costs, and nonrecurring income tax adjustments. Adjusted EPS should not be considered a measure of financial performance under GAAP. Management presents Adjusted EPS because it believes that Adjusted EPS is a useful supplement to its reported EPS as an indicator of operating performance. Management believes it provides a more useful comparison of the Company's underlying business performance from period to period and is more representative of the future earnings capacity of the Company.

(i)

Non-recurring income tax adjustment for the three and six months ended June 30, 2021 reflects a valuation allowance related to a state rate change as a result of the WSG acquisition.

(j)

Due to the net loss for the three and six months ended June 30, 2020, 76 and 265 shares (in thousands) were excluded from diluted weighted average shares.

(k)

Segment data provided is in accordance with the Segment Reporting Topic of the FASB ASC. In the first quarter of 2021, the Company modified its reportable segments and now discloses two reportable segments - Nurse and Allied Staffing and Physician Staffing beginning in the first quarter of 2021. Revenue in the amount of $1.8 million and $5.5 million, respectively, and contribution loss of $1.1 million and $1.4 million, respectively, included in the previously-reported Search segment have been reclassified to Nurse and Allied Staffing for the three and six months ended June 30, 2020.

(l)

Contribution income is defined as income (loss) from operations before depreciation and amortization, acquisition and integration-related costs, restructuring costs, legal settlement charges, impairment charges, and corporate overhead. Contribution income is a financial measure used by management when assessing segment performance.

(m)

Corporate overhead includes unallocated executive leadership and other centralized corporate functional support costs such as finance, IT, legal, human resources, and marketing, as well as public company expenses and corporate-wide projects (initiatives).

(n)

Gross profit is defined as revenue from services less direct operating expenses. The Company's gross profit excludes allocated depreciation and amortization expense. Gross profit margin is calculated by dividing gross profit by revenue from services.

(o)

FTEs represent the average number of Nurse and Allied Staffing contract personnel on a full-time equivalent basis.

(p)

Average revenue per FTE per day is calculated by dividing Nurse and Allied Staffing revenue, excluding permanent placement, per FTE by the number of days worked in the respective periods.

(q)

Days filled is calculated by dividing the total hours invoiced during the period, including an estimate for the impact of accrued revenue, by 8 hours.

(r)

Revenue per day filled is calculated by dividing revenue as reported by days filled for the period presented.

Contacts:

Cross Country Healthcare, Inc.
William J. Burns, Executive Vice President & Chief Financial Officer
561-237-2555
wburns@crosscountry.com

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