form10q.htm


UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C.  20549

FORM 10-Q

(Mark One)

x
QUARTERLY REPORT UNDER SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended October 31, 2011
 
o
TRANSITION REPORT UNDER SECTION 13 OR 15(d) OF THE EXCHANGE ACT

For the transition period from ___________________ to ____________________

Commission file number 000-19608

ARI Network Services, Inc.
(Exact name of registrant as specified in its charter)
 
WISCONSIN       39-1388360 
(State or other jurisdiction of incorporation or organization)       (IRS Employer Identification No.)
     
10850 West Park Place, Suite 1200, Milwaukee, Wisconsin  53224
   
(Address of principal executive offices)
   
     
(414) 973-4300         
(Registrant's telephone number, including area code)    
 
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Exchange Act during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.
YES þ NO o

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Website, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (S232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).
YES þ NO o

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company.  See the definitions of “large accelerated filer”, “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act.  (Check one):
 
Large accelerated filer o Accelerated filer o
Non-accelerated filer o Smaller reporting company þ 
(Do not check if a smaller reporting reporting company)  
 
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).
YES o NO þ
 
As of December 6, 2011, there were 8,002,283 shares of the registrant’s common stock outstanding.
 


 
 

 
 
ARI Network Services, Inc.

FORM 10-Q
FOR THE THREE MONTHS ENDED OCTOBER 31, 2011
INDEX
 
PART I  
Page
       
 
Item 1
Unaudited Consolidated Financial Statements
 
       
   
3
       
   
5
       
   
6
       
   
7
       
 
Item 2
17
       
 
Item 3
26
       
 
Item 4
26
   
PART II
   
 
Item 1
26
       
 
Item 1A
26
       
 
Item 2
26
       
 
Item 3
26
       
 
Item 4
26
       
 
Item 5
26
       
 
Item 6
27
       
 
28
 
 
Page 2

 
Item 1. Financial Statements
 
ARI Network Services, Inc.
Consolidated Balance Sheets
(Dollars in Thousands, Except per Share Data)

   
(Unaudited)
October 31
2011
   
(Audited)
July 31
2011
 
Current assets:
           
Cash and cash equivalents
  $ 998     $ 1,134  
Trade receivables, less allowance for doubtful accounts of $378 and $383 at October 31, 2011 and July 31, 2011, respectively
    871       1,179  
Work in process
    145       169  
Prepaid expenses and other
    673       802  
Deferred income taxes
    2,542       2,693  
Total current assets
    5,229       5,977  
Equipment and leasehold improvements:
               
Computer equipment and software for internal use
    2,327       2,304  
Leasehold improvements
    584       558  
Furniture and equipment
    2,136       2,000  
      5,047       4,862  
Less accumulated depreciation and amortization
    3,207       2,988  
Net equipment and leasehold improvements
    1,840       1,874  
Capitalized software product costs:
               
Amounts capitalized for software product costs
    17,127       16,693  
Less accumulated amortization
    14,213       13,878  
Net capitalized software product costs
    2,914       2,815  
Deferred income taxes
    2,568       2,607  
Other long term assets
    359       346  
Other intangible assets
    1,861       2,041  
Goodwill
    5,439       5,439  
Total assets
  $ 20,210     $ 21,099  
 
See accompanying notes

 
Page 3

 
ARI Network Services, Inc.
Consolidated Balance Sheets
(Dollars in Thousands, Except per Share Data)
 
   
(Unaudited)
October 31
2011
   
(Audited)
July 31
2011
 
Current liabilities:
           
Current borrowings on line of credit
  $ -     $ 245  
Current portion of long-term debt
    1,000       917  
Accounts payable
    526       561  
Deferred revenue
    5,007       5,282  
Accrued payroll and related liabilities
    764       1,264  
Accrued taxes
    60       106  
Other accrued liabilities
    519       473  
Current portion of capital lease obligations
    124       127  
Total current liabilities
    8,000       8,975  
Non-current liabilities:
               
Long-term debt
    3,833       4,083  
Capital lease obligations
    180       210  
Total non-current liabilities
    4,013       4,293  
Total liabilities
    12,013       13,268  
                 
Shareholders' equity:
               
Cumulative preferred stock, par value $.001 per share,  1,000,000 shares authorized; 0 shares issued and outstanding  at October 31, 2011 and July 31, 2011, respectively
    -       -  
Junior preferred stock, par value $.001 per share, 100,000 shares authorized; 0 shares issued and outstanding  at October 31, 2011 and July 31, 2011, respectively
    -       -  
Common stock, par value $.001 per share, 25,000,000 shares  authorized; 7,998,533 and 7,901,774  shares issued and outstanding  at October 31, 2011 and July 31, 2011, respectively
    8       8  
Common stock warrants and options
    1,108       1,092  
Additional paid-in capital
    95,905       95,834  
Accumulated deficit
    (88,792 )     (89,064 )
Other accumulated comprehensive loss
    (32 )     (39 )
Total shareholders' equity
    8,197       7,831  
Total liabilities and shareholders' equity
  $ 20,210     $ 21,099  
 
See accompanying notes
 
 
Page 4

 
ARI Network Services, Inc.
Consolidated Statements of Income
(Dollars in Thousands, Except per Share Data)

   
(Unaudited)
Three months ended October 31
 
   
2011
   
2010
 
Net revenue
  $ 5,410     $ 5,324  
Cost of revenue
    1,136       1,167  
Gross profit
    4,274       4,157  
Operating expenses:
               
Sales and marketing
    1,033       1,142  
Customer operations and support
    846       789  
Software development and technical support (net of capitalized software product costs)
    388       322  
General and administrative
    1,108       1,052  
Depreciation and amortization (exclusive of amortization of software product costs included in cost of revenue)
    403       407  
Net operating expenses
    3,778       3,712  
Operating income
    496       445  
Other income (expense):
               
Interest expense
    (62 )     (201 )
Other, net
    6       -  
Total other income (expense)
    (56 )     (201 )
Income before provision for income tax
    440       244  
Income tax expense
    (168 )     (145 )
Net income
  $ 272     $ 99  
                 
Net income per common share:
               
Basic
  $ 0.03     $ 0.01  
Diluted
  $ 0.03     $ 0.01  
 
See accompanying notes
 
 
Page 5

 
ARI Network Services, Inc.
Consolidated Statements of Cash Flows
(Dollars in Thousands)

   
(Unaudited)
Three months ended October 31
 
   
2011
   
2010
 
Operating activities
           
Net income
  $ 272     $ 99  
Adjustments to reconcile net income to net cash provided by operating activities:
               
Amortization of software products
    335       251  
Amortization of discount related to present value of earnout
    (11 )     -  
Depreciation and other amortization
    404       407  
Provision for bad debt allowance
    15       21  
Deferred income taxes
    150       143  
Stock based compensation related to stock options
    16       25  
Stock issued as contribution to 401(k) plan
    55       -  
Net change in assets and liabilities:
               
Trade receivables
    289       180  
Work in process
    24       (79 )
Prepaid expenses and other
    59       109  
Other long term assets
    (13 )     (2 )
Accounts payable
    (35 )     (173 )
Deferred revenue
    (275 )     (197 )
Accrued payroll and related liabilities
    (490 )     (285 )
Accrued taxes
    (6 )     2  
Other accrued liabilities
    46       25  
Net cash provided by operating activities
    835       526  
Investing activities
               
Purchase of equipment, software and leasehold improvements
    (128 )     (81 )
Cash received from disposition of a component of the business
    81       -  
Software developed for internal use
    (57 )     (63 )
Software development costs capitalized
    (434 )     (405 )
Net cash used in investing activities
    (538 )     (549 )
Financing activities
               
Borrowings (repayments) under line of credit
    (245 )     -  
Payments under long-term debt
    (167 )     -  
Payments of capital lease obligations
    (33 )     (54 )
Proceeds from issuance of common stock
    7       -  
Net cash used in financing activities
    (438 )     (54 )
Effect of foreign currency exchange rate changes on cash
    5       -  
Net change in cash and cash equivalents
    (136 )     (77 )
Cash and cash equivalents at beginning of period
    1,134       938  
Cash and cash equivalents at end of period
  $ 998     $ 861  
Cash paid for interest
  $ 69     $ 201  
Cash paid for income taxes
  $ 8     $ -  
                 
Noncash investing and financing activities
               
Issuance of common stock related to payment of executive compensation
  $ 9     $ 9  

See accompanying notes
 
 
Page 6


Notes to Unaudited Consolidated Financial Statements
 
1.
Description of the Business and Significant Accounting Policies

Description of the Business

ARI Network Services, Inc. (“ARI”) is a leader in creating, marketing, and supporting solutions that enhance revenue and reduce costs for our customers. Our innovative, technology-enabled solutions connect the community of consumers, dealers, distributors, and manufacturers to help our customers efficiently service and sell more whole goods, parts, garments, and accessories (“PG&A”) worldwide in selected vertical markets that include power sports, outdoor power equipment, marine, and appliances.  We estimate that approximately 18,000 equipment dealers, 125 manufacturers, and 150 distributors worldwide leverage our technology to drive revenue, gain efficiencies and increase customer satisfaction.

Our suite of software products and software as a service (“SaaS”) solutions are designed to facilitate our customers’ operations, increasing sales through additional foot and website traffic, more effective lead management, and greater conversion rates on those leads.  To achieve this, our solutions allow our customers to: (i) efficiently market to their customers and prospects in order to drive increased traffic to their location and website; (ii) manage and nurture customers and prospects; (iii) increase revenues by selling PG&A online; (iv) increase revenues by generating leads for whole goods; and (v) increase revenues and reduce costs of our dealer customers by enhancing the productivity of our customers’ support operations, specifically with respect to the sale of manufacturers’ parts.

We were incorporated in Wisconsin in 1981.  Our principal executive office and headquarters is located in Milwaukee, Wisconsin.  The office address is 10850 West Park Place, Suite 1200, Milwaukee, WI 53224, and our telephone number at that location is (414) 973-4300. Our principal website address is www.arinet.com.

Basis of Presentation

These consolidated financial statements include the financial statements of ARI and its wholly-owned subsidiaries.  We eliminated all significant intercompany balances and transactions in consolidation. Any adjustments deemed necessary by management for a fair presentation of all periods presented have been reflected as required by Regulation S-X, Rule 10-01, in the normal course of business.

Significant Accounting Policies

Our accounting policies were fully described in the footnotes to our Consolidated Financial Statements for the fiscal year ended July 31, 2011, which appear in our Annual Report on Form 10-K filed with the Securities and Exchange Commission on October 31, 2011.  There were no changes to our accounting policies during the three months ended October 31, 2011.

Revenue Recognition

Revenue from software licenses, annual or periodic maintenance fees and catalog subscription fees, which are included in multiple element arrangements, are all recognized ratably over the contractual term of the arrangement, as vendor specific objective evidence does not exist for these elements. ARI considers all arrangements with payment terms extending beyond twelve months not to be fixed or determinable and evaluates other arrangements with payment terms longer than normal to determine whether the arrangement is fixed or determinable. If the fee is not fixed or determinable, revenue is recognized as payments become due from the customer. Arrangements that include acceptance terms beyond the standard terms are not recognized until acceptance has occurred. If collectability is not considered probable, revenue is recognized when the fee is collected.

Revenue for use of the network and for information services is recognized on a straight-line basis over the period of the contract.

Arrangements that include professional services are evaluated to determine whether those services are essential to the functionality of other elements of the arrangement. Types of services that are considered essential to software license arrangements include customizing complex features and functionality in a product’s base software code or developing complex interfaces within a customer’s environment. When professional services are considered essential to software license arrangements, revenue under the arrangement is recognized pursuant to contract accounting using the percentage-of-completion method with progress-to-completion measured based upon labor hours incurred. Professional services revenue for set-up and integration of hosted websites, or other services considered essential to the functionality of other elements of this type of arrangement, is amortized over the term of the contract. When professional services are not considered essential, the revenue allocable to the professional services is recognized as the services are performed. When the current estimates of total contract revenue and contract cost indicate a loss, a provision for the entire loss on the contract is made in the period the amount is determined.
 
 
Page 7

 
Revenue for variable transaction fees, primarily for use of the shopping cart feature of our websites, is recognized as it is earned.

Amounts invoiced to customers prior to recognition as revenue as discussed above are reflected in the accompanying balance sheets as deferred revenue.

Revenue received from shipping and handling fees is reflected in net revenue.  Costs incurred for shipping and handling are reported in cost of revenue.

Trade Receivables, Credit Policy and Allowance for Doubtful Accounts

Trade receivables are uncollateralized customer obligations due on normal trade terms, most of which require payment within 30 days from the invoice date.  Payments of trade receivables are allocated to the specific invoices identified on the customer’s remittance advice or, if unspecified, are applied to the earliest unpaid invoices.

The carrying amount of trade receivables is reduced by an allowance that reflects management’s best estimate of the amounts that will not be collected.  Management individually reviews all receivable balances that exceed 90 days from the invoice date and, based on an assessment of current creditworthiness, estimates the portion of the balance that will not be collected.  The allowance for potential doubtful accounts is reflected as an offset to trade receivables in the accompanying balance sheets.

Capitalized and Purchased Software Product Costs

Certain software development and acquisition costs are capitalized when incurred. Capitalization of these costs begins upon the establishment of technological feasibility. The establishment of technological feasibility and the on-going assessment of recoverability of software costs require considerable judgment by management with respect to certain external factors, including, but not limited to, the determination of technological feasibility, anticipated future gross revenues, estimated economic life and changes in software and hardware technologies.

The annual amortization of software products is the greater of the amount computed using: (a) the ratio that current gross revenues for the network or a software product bear to the total of current and anticipated future gross revenues for the network or a software product, or (b) the straight-line method over the estimated economic life of the product which currently runs from three to five years. Amortization starts when the product is available for general release to customers.  All other software development and support expenditures are charged to expense in the period incurred.

Advertising Costs

Advertising costs, which are included in sales and marketing expense on the statement of income, are expensed as incurred.  Total advertising costs were $25,000 and $28,000 for the three months ended October 31, 2011 and 2010, respectively.

Legal Provisions
 
ARI is periodically involved in legal proceedings arising from contracts, patents or other matters in the normal course of business. We reserve for any material estimated losses if the outcome is probable, in accordance with GAAP.   We had no legal provisions for the three months ended October 31, 2011 and 2010, respectively.
 
2.
Basic and Diluted Net Income per Share
 
Basic net income per common share is computed by dividing net income by the basic weighted average number of common shares outstanding during the period.  Diluted net income per common share is computed by dividing net income by the weighted average number of common shares outstanding during the period and reflects the potential dilution that could occur if all of the Company’s outstanding stock options and warrants that are in the money were exercised (calculated using the treasury stock method).
 
 
Page 8

 
The following table is a reconciliation of basic and diluted net income per common share for the periods indicated (in thousands, except per share data):

   
(Unaudited)
Three months ended October 31
 
   
2011
   
2010
 
             
Net income
  $ 272     $ 99  
Weighted-average common shares outstanding
    7,927       7,776  
Effect of dilutive stock options
    50       7  
Diluted weighted-average common shares outstanding
    7,977       7,783  
                 
                 
Weighted-average earnings per share
  $ 0.03     $ 0.01  
Effect of dilutive stock options
    0.00       0.00  
Diluted weighted-average earnings per share
  $ 0.03     $ 0.01  
                 
Options that could potentially dilute net income per share in the future that are not included in the computation of diluted net income per share, as their impact is anti-dilutive
    971       1,518  
 
3.
Stock-based Compensation Plans
 
Employee Stock Purchase Plan

The Company’s 2000 Employee Stock Purchase Plan, as amended, (“ESPP”) has 225,000 shares of common stock reserved for issuance, and 177,439 of the shares have been issued as of October 31, 2011 and July 31, 2011. All employees with at least nine months of service are eligible to participate. Shares may be purchased at the end of a specified period at the lower of 85% of the market value at the beginning or end of the specified period through accumulation of payroll deductions, not to exceed 5,000 shares per employee per year.

Stock Option Plans

Our 1991 Stock Option Plan (“1991 Plan”) was terminated on August 14, 2001, except as to outstanding options. All 35,000 options outstanding under the 1991 Plan, with a weighted average exercise price of $2.33, expired as of September 7, 2010.

The Company’s 1993 Director Stock Option Plan (“1993 Plan”) was terminated on August 14, 2001, except as to outstanding options.  All 750 options outstanding under the 1993 Plan, with a weighted average exercise price of $2.05, expired as of September 11, 2010.

Total stock compensation expense recognized by the Company was approximately $16,000 during the three month period ended October 31, 2011 and approximately $25,000 for the same period last year.  There was approximately $117,000 and $148,000 of total unrecognized compensation costs related to non-vested options granted under the Company’s stock option plans as of October 31, 2011 and 2010, respectively.  There were no capitalized stock-based compensation costs at October 31, 2011 or July 31, 2011.

We used the Black-Scholes model to value stock options granted. Expected volatility is based on historical volatility of the Company’s stock. The expected life of options granted represents the period of time that options granted are expected to be outstanding. The risk-free rate for periods within the contractual term of the options is based on the United States Treasury yields in effect at the time of grant.

 
Page 9


As recognizing stock-based compensation expense is based on awards ultimately expected to vest, the amount of recognized expense has been reduced for estimated forfeitures based on the Company’s historical experience.

The fair value of each option granted was estimated in the period of issuance using the assumptions in the following table for the three months ended October 31, 2011 and 2010, respectively:

   
Three months ended October 31
 
   
2011
   
2010
 
Expected life (years)
 
10 years
   
10 years
 
Risk-free interest rate
    2.5 %     2.7 %
Expected volatility
    120.2 %     100.7 %
Expected forfeiture rate
    25.9 %     16.6 %
Expected dividend yield
    0.0 %     0.0 %
Weighted-average estimated fair value of options granted during the year
  $ 0.79     $ 0.59  

2000 Stock Option Plan

The Company’s 2000 Stock Option Plan (“2000 Plan”) had 1,950,000 shares of common stock authorized for issuance.  Each incentive stock option that was granted under the 2000 Plan is exercisable for a period of not more than ten years from the date of grant (five years in the case of a participant who is a 10% shareholder of the Company, unless the stock options are nonqualified), or such shorter period as determined by the Compensation Committee, and shall lapse upon the expiration of said period, or earlier upon termination of the participant’s employment with the Company. The Company’s 2000 Stock Option Plan expired on December 13, 2010, at which time it was terminated except for outstanding options.  While options previously granted under the 2000 Plan will continue to be effective through the remainder of their terms, no new options may be granted under the 2000 Plan.  Changes in option shares under the 2000 Plan during the three months ended October 31, 2010 and 2011 are as follows:
 
   
Number of
Options
   
Wtd. Avg.
Exercise
Price
   
Wtd. Avg.
Remaining
Contractual
Period
(Years)
   
Aggregate
Instrinsic
Value
 
Outstanding at 7/31/10
    1,269,981     $ 1.41       6.48     $ 13,319  
Granted
    67,100       0.66       n/a       n/a  
Exercised
    -       n/a       n/a       n/a  
Forfeited
    (7,813 )     1.33       n/a       n/a  
Outstanding at 10/31/10
    1,329,268     $ 1.38       6.40     $ 11,363  
Exercisable at 10/31/10
    982,327     $ 1.51       5.56     $ 11,053  
                                 
Outstanding at 7/31/11
    1,236,333     $ 1.36       6.10     $ 34,041  
Granted
    -       n/a       n/a       n/a  
Exercised
    (13,200 )     0.62       n/a       n/a  
Forfeited
    (49,539 )     1.25       n/a       n/a  
Outstanding at 10/31/11
    1,173,594     $ 1.37       5.82     $ 90,116  
Exercisable at 10/31/11
    994,127     $ 1.49       5.32     $ 49,774  

The range of exercise prices for options outstanding under the 2000 Plan was $0.15 to $2.74 at October 31, 2011 and 2010, respectively.
 
 
Page 10

 
Changes in the 2000 Plan's non-vested option shares included in the outstanding shares above during the three months ended October 31, 2010 and 2011 are as follows:
 
   
Number of
Options
   
Wtd. Avg.
Exercise Price
 
Non-vested at 7/31/10
    282,528     $ 1.09  
Granted
    67,100       0.66  
Vested
    -       -  
Forfeited
    (2,687 )     1.26  
Non-vested at 10/31/10
    346,941     $ 1.01  
                 
Non-vested at 7/31/11
    181,092     $ 0.75  
Granted
    -       n/a  
Vested
    -       n/a  
Forfeited
    (1,625 )     0.78  
Non-vested at 10/31/11
    179,467     $ 0.75  
 
The weighted average remaining vesting period was 1.49 and 1.48 years at October 31, 2011 and 2010, respectively.

2010 Equity Incentive Plan

The Board of Directors adopted the ARI Network Services, Inc. 2010 Equity Incentive Plan (the “2010 Plan”) on November 9, 2010, and it was approved by the Company's shareholders in December 2010.  The 2010 Plan is the successor to the Company’s 2000 Plan.
 
The 2010 Plan includes the following provisions:

 
·
the aggregate number of shares of Common Stock subject to the 2010 Plan is 650,000 shares;
 
·
the exercise price for options and stock appreciation rights cannot be less than 100% of the fair market value, as defined, of the Company’s Common Stock on the date of grant;
 
·
the exercise prices for options and stock appreciation rights cannot be repriced without shareholder approval, except to reflect changes to the capital structure of the Company as described in the 2010 Plan;
 
·
a maximum term of ten years for options and stock appreciation rights;
 
·
a maximum of 325,000 of the shares available for issuance under the 2010 Plan can be in the form of restricted shares or restricted stock units, and the 2010 Plan does not have liberal share counting provisions (such as provisions that would permit shares withheld for payment of taxes or the exercise price of stock options to be re-granted under the plan); and
 
·
awards cannot be transferred to third parties, with the exception of certain estate planning transfers, which can be made if the committee that administers the 2010 Plan approves such transfers.

Changes in option shares under the 2010 Plan during the three months ended October 31, 2011 are as follows:
 
   
Number of
Options
   
Wtd. Avg.
Exercise
Price
   
Wtd. Avg.
Remaining
Contractual
Period
(Years)
   
Aggregate
Instrinsic
Value
 
Outstanding at 7/31/11
    54,250     $ 0.67       9.64     $ 5,570  
Granted
    64,000       0.83       n/a       n/a  
Exercised
    -       n/a       n/a       n/a  
Forfeited
    (375 )     0.63       n/a       n/a  
Outstanding at 10/31/11
    117,875     $ 0.75       9.67     $ 23,096  
Exercisable at 10/31/11
    21,313     $ 0.66       9.36     $ 6,225  
 
The range of exercise prices for options outstanding under the 2010 Plan at October 31, 2011 was $0.575 to $0.922.
 
 
Page 11


Changes in the 2010 Plan's non-vested option shares included in the outstanding shares above during the three months ended October 31, 2011 are as follows:
 
   
Number of
Options
   
Wtd. Avg.
Exercise Price
 
Non-vested at 7/31/11
    32,937     $ 0.67  
Granted
    64,000       0.83  
Vested
    -       -  
Forfeited
    (375 )     0.63  
Non-vested at 10/31/11
    96,562     $ 0.78  
 
The weighted average remaining vesting period was 1.92 years at October 31, 2011.
 
4.
Line of Credit
 
On July 9, 2004, we entered into a line of credit agreement with JPMorgan Chase, N.A. (the “Chase Line”) which, as amended, permitted us to borrow an amount equal to 80% of the book value of all eligible accounts receivable plus 45% of the value of all eligible open renewal orders (provided the renewal rate was at least 85%) minus $75,000, up to $2,000,000.  The agreement bore interest at 1% per annum above the prime rate plus an additional 3%, at the bank’s option, upon the occurrence of any default under the note.  The interest rate was subject to a floor equal to the sum of (i) 2.5%; plus (ii) the quotient of: (a) the one month LIBOR rate divided by (b) one minus the maximum aggregate reserve requirement imposed under Regulation D of the Board of Governors of the Federal Reserve System. The agreement included a non-usage fee of 0.25% per annum on any unused portion of the line of credit and was secured by substantially all of the Company’s assets.  The line of credit limited repurchases of common stock, the payment of dividends, liens on assets and new indebtedness.  It also contained a financial covenant requiring us to maintain a minimum debt service coverage ratio of 1.2 to 1.0.  The Chase Line was terminated effective July 27, 2011.
 
On July 27, 2011, ARI entered into a Loan and Security Agreement (the “Agreement”) with Fifth Third Bank (“Fifth Third”).  Pursuant to the terms of the Agreement, Fifth Third extended to the Company credit facilities consisting of a $1,500,000 revolving credit facility (the “Revolving Loan”) and a $5,000,000 term loan facility (the “Term Loan”), which matures on July 27, 2014.  Each of the credit facilities bears interest at a rate based on the one, two, three or six month LIBOR (as selected by the Company on the last business day of each month) plus 4.0% (effective rate of 4.25% as of October 31, 2011).  There was $0 outstanding and $1,500,000 available on the Revolving Loan as of October 31, 2011.
 
The Agreement contains covenants that restrict, among other things and subject to certain conditions, the ability of the Company to incur new debt, create liens on its assets, make certain investments, enter into merger transactions, issue capital securities (other than employee and director options, employee benefit plans, and other compensation programs), and make distributions to its shareholders.  Financial covenants include a minimum fixed charge coverage ratio, as defined in the Agreement, of 1.2, and a senior leverage (maximum senior funded indebtedness to EBITDA) ratio, as defined in the Agreement, of 2.0.  The Agreement also contains customary events of default which, if triggered, could result in an acceleration of the Company’s obligations under the Agreement.  The Credit Facilities are secured by a first priority security interest in substantially all assets of the Company and by a first priority pledge of all outstanding equity securities of each of the Company’s domestic subsidiaries and 65% of outstanding equity securities of the Company’s foreign subsidiaries.  The Company was in compliance with all debt covenants as of October 31, 2011.
 
5.
Long-term Debt
 
On April 27, 2009, we issued a $5,000,000 secured promissory note in connection with the acquisition of Channel Blade.  The annual interest rate on the note was 10% for the first year and 14% thereafter.  Accrued interest only was due quarterly commencing July 31, 2009 through April 30, 2011.  Twenty equal quarterly payments of principal and interest were due, commencing August 1, 2011.  On July 27, 2011 we entered into the Agreement described above with Fifth Third Bank, the proceeds of which were used to pay off the Channel Blade note in full on July 27, 2011.
 
 
Page 12

 
The following table sets forth certain information related to the Company’s long-term debt, derived from our unaudited balance sheet as of October 31, 2011 and audited balance sheet as of July 31, 2011 (in thousands):

   
October 31
2011
   
July 31
2011
 
             
Long-term debt
  $ 4,833     $ 5,000  
Less current maturities
    (1,000 )     (917 )
Long-term debt, non-current
  $ 3,833     $ 4,083  
 
Principal and interest on the Term Loan will be repaid in fixed monthly principal installments of $83,333 plus accrued but unpaid interest on the unpaid principal balance commencing on September 1, 2011 through July 1, 2014, with a final balloon payment due July 27, 2014.  Mandatory prepayments of the Credit Facilities will be required in the amount of 50% of the Company’s excess cash flow for the six-month periods ending January 31, 2012 and July 31, 2012 and for each fiscal year thereafter.  Excess cash flow is defined as the remainder of net income plus interest, taxes, depreciation and amortization expense for such period, minus cash taxes paid, capital expenditures incurred, capitalized software costs and scheduled payments of principal and interest charges.
 
6.
Shareholder Rights Plan
 
On August 7, 2003, we adopted a Shareholder Rights Plan designed to protect the interests of common shareholders from an inadequate or unfair takeover, but not affect a takeover proposal which the Board of Directors believes is fair to all shareholders.  Under the Shareholder Rights Plan adopted by the Board of Directors, all shareholders of record on August 18, 2003 received one Preferred Share Purchase Right for each share of common stock they owned.  These Rights trade in tandem with the common stock until and unless they are triggered.  Should a person or group acquire more than 10% of ARI’s common stock (or if an existing holder of 10% or more of the common stock were to increase its position by more than 1%), the Rights would become exercisable for every shareholder except the acquirer that triggered the exercise. The Rights, if triggered, would give the rest of the shareholders the ability to purchase additional stock of ARI at a substantial discount.  The Rights will expire on August 18, 2013, and can be redeemed by the Company for $0.01 per Right at any time prior to a person or group becoming a 10% shareholder.
 
7.
Income Taxes
 
The unaudited provision for income taxes for the three months ended October 31, 2011 and 2010 is composed of the following (in thousands):
   
Three months ended October 31
 
   
2011
   
2010
 
Current:
           
Federal
  $ -     $ -  
State
    18       -  
Deferred, net
    150       145  
                 
Income tax expense
  $ 168     $ 145  
 
The provision for income taxes is based on taxes payable under currently enacted tax laws and an analysis of temporary differences between the book and tax bases of the Company’s assets and liabilities, including various accruals, allowances, depreciation and amortization, and does not represent current taxes due.  The tax effect of these temporary differences and the estimated benefit from tax net operating losses are reported as deferred tax assets and liabilities in the balance sheet.  We have unused net operating loss carry forwards for federal income tax purposes, and as a result, we generally only incur alternative minimum taxes.

 
Page 13


As of October 31, 2011, we had accumulated net operating loss carryforwards for federal and state tax purposes of approximately $14,246,000 and $8,326,000, respectively, which expire as follows:
 
Year ended July 31,*
   
Federal
   
State
 
  2012†     $ 3,664     $ 2,665  
  2013       2,746       1,841  
  2014       -       482  
  2015       -       3,258  
  2019       843       4  
  2020       6,043       -  
  2024       4       -  
  2025       -       75  
  2030       946       -  
        $ 14,246     $ 8,326  

*
Years not shown have no amounts that expire.
Was not reduced for current year estimated usage as it has not transpired.
 
An assessment is performed semi-annually of the likelihood that our net deferred tax assets will be realized from future taxable income.  To the extent management believes it is more likely than not that some portion, or all, of the deferred tax asset will not be realized, a valuation allowance is established.  This assessment is based on all available evidence, both positive and negative, in evaluating the likelihood of realizability.  Issues considered in the assessment include future reversals of existing taxable temporary differences, estimates of future taxable income (exclusive of reversing temporary differences and carryforwards) and prudent tax planning strategies available in future periods.  Because the ultimate realizability of deferred tax assets is highly subject to the outcome of future events, the amount established as a valuation allowance is considered to be a significant estimate that is subject to change in the near term.  To the extent a valuation allowance is established or there is a change in the allowance during a period, the change is reflected with a corresponding increase or decrease in the tax provision in the Consolidated Statements of Income. We will continue to evaluate the realizability of our deferred tax assets on a semi-annual basis.  There were no assessments made to evaluate the realizability of our deferred tax assets during the quarters ended October 31, 2011 and 2010.
 
8.
Business Segments
 
Our business segments are internally organized primarily by geographic location of the operating facilities.  In accordance with GAAP regarding disclosures about business segments, we have segregated the Netherlands operation and the United States operations into separate reportable segments.  Segment revenue for the Netherlands operation includes only revenue generated out of the Netherlands subsidiary and does not include rest of world revenue attributable to the United States operation.  We evaluate the performance of and allocate resources to each of the segments based on their operating results.  Unaudited information concerning our operating business segments is as follows for the periods indicated (in thousands):
 
   
Three months ended October 31, 2011
 
   
United States
   
Netherlands
   
Eliminations
   
Consolidated
 
Revenue -  external customers
  $ 5,205     $ 205     $ -     $ 5,410  
Revenue - intercompany
    72       10       (82 )  1   -  
Cost of revenue
    1,121       97       (82 )  1   1,136  
Overhead
    3,653       125       -       3,778  
Interest expense
    62       40       (40 )  2   62  
Other, net
    (46 )     -       40    2   (6 )
Income (loss) before provision for income tax
  $ 487     $ (47 )   $ -     $ 440  

   
As of October 31, 2011
 
   
United States
   
Netherlands
   
Eliminations
   
Consolidated
 
                         
Total assets
  $ 21,421     $ 266     $ (1,477 )  3 $ 20,210  
 
 
1
Netherlands segment charges the United States segment for customer support services and the United States segment charges the Netherland segment for software royalties.
 
2
The United States segment charges the Netherlands segment for interest on the intercompany loan at a rate of 8%.
 
3
Includes $1,395,000 for the United States intercompany note receivable and $82,000 for intercompany trade accounts recevable.
 
 
Page 14

 
   
Three months ended October 31, 2010
 
   
United States
   
Netherlands
   
Eliminations
   
Consolidated
 
Revenue -  external customers
  $ 5,138     $ 186     $ -     $ 5,324  
Revenue - intercompany
    -       -       -       -  
Cost of revenue
    1,144       23       -       1,167  
Overhead
    3,501       211       -    1   3,712  
Interest expense
    201       -       -       201  
Other, net
    -       -       -       -  
Income (loss) before provision for income tax
  $ 292     $ (48 )   $ -     $ 244  

   
As of July 31, 2011
 
   
United States
   
Netherlands
   
Eliminations
   
Consolidated
 
                         
Total assets
  $ 22,267     $ 342     $ (1,510 )  2 $ 21,099  
 
1
The United States segment charges the Netherland segment for software royalties at 35% of revenue, which off-set in the overhead elimination and are included in the United States receivables.
2
Includes $1,445,000 for the United States intercompany note receivable and $65,000 for intercompany trade accounts receivable.
 
9.
Restructuring
 
July 2008 Restructuring

In July 2008, ARI announced a restructuring that consolidated our data conversion operations in Williamsburg, Virginia into our Wisconsin location and consolidated our software development operations in Colorado Springs, Colorado into our Cypress, California location.  The following represents changes to the restructuring reserve, which were included in other accrued liabilities on the unaudited balance sheet and have been fully paid as of April 30, 2011 (in thousands):
 
   
Three months ended October 31
 
   
2011
   
2010
 
Beginning Balance
  $ -     $ 80  
Payments
    -       (30 )
Ending Balance
  $ -     $ 50  
 
July 2010 Restructuring

In July 2010, in an effort to focus on our core business, which includes electronic catalogs, websites, and lead management services, we undertook a workforce reduction and business improvement initiative.  This initiative included the divestiture of ARI F&I Services LLC (“AFIS”) and the write off of certain components of capitalized software related to products no longer in use or with limited future cash flows that are no longer considered a part of our core operation.

The following represents changes to the July 2010 restructuring reserve, as originally scheduled, related to severance and related benefits from the continuing operation, which was included in accrued payroll and related liabilities on the unaudited balance sheet and have been fully paid as of April 30, 2011 (in thousands):

   
Three months ended October 31
 
   
2011
   
2010
 
Beginning Balance
  $ -     $ 147  
Payments
    -       (76 )
Ending Balance
  $ -     $ 71  
 
 
Page 15

 
The following represents changes to the July 2010 restructuring reserve related to the AFIS divestiture, as adjusted for expenses that were less than originally estimated, which were included in other accrued liabilities on the unaudited balance sheet and have been fully paid as of April 30, 2011 (in thousands):
 
   
Three months ended October 31
 
   
2011
   
2010
 
Beginning Balance
  $ -     $ 110  
Payments
    -       (42 )
Ending Balance
  $ -     $ 68  
 
10.
Disposition of a Component of an Entity
 
On March 1, 2011, we entered into an Asset Purchase Agreement (the “Agreement”) with Globalrange Corporation (“Globalrange”).  Under the terms of the Agreement, we sold to Globalrange certain rights and assets relating to our electronic data interchange business for the agricultural chemicals industry (the “AgChem EDI Business”).  Because the AgChem EDI Business was not a separate entity or reportable segment, the transaction was recorded as a disposition of a component of an entity.

As part of the purchase price for the AgChem EDI Business, Globalrange agreed to assume certain liabilities of ARI relating to the AgChem EDI Business, primarily consisting of unearned revenues (as defined in the Agreement).  Globalrange will make earn-out payments to ARI annually over a four-year period following the closing date, with an initial pre-payment of $80,000.  The amounts of such earn-out payments will be determined based on collections received by Globalrange relating to the AgChem EDI Business during such period, and will be subject to a floor and cap, in accordance with the terms of the Agreement.

The fair value of the earn-out was estimated at $580,000 less an imputed discount of $97,000, based on the present value of the estimated earn-out payments, discounted at 14%, which was the prevailing rate of interest charged on the Company’s debt at the time of the sale.  The discount is amortized to interest income, which is included in other income on the consolidated statement of income, over the life of the earn-out.

The remaining earn-out receivable includes $118,000 in Prepaid Expenses and Other Short Term Assets and $196,000 in Other Long Term Assets on the unaudited balance sheet at October 31, 2011, with estimated receivables as follows:
 
Year Ending July 31,
     
2012
  $ 109  
2013
    138  
2014
    85  
2015
    49  
Total Estimated Receipts
    381  
Less imputed interest
    (67 )
Present value of Earnout
  $ 314  

The following table shows changes in the earn-out receivable during the three months ended October 31, 2011:
 
Balance at July 31, 2011
  $ 384  
Net receipts
    (81 )
Imputed interest recognized
    11  
Balance at October 31, 2011
  $ 314  
 
 
Page 16

 
Item 2.  Management’s Discussion and Analysis of Financial Condition and Results of Operations

The following discussion of our results of operations and financial condition should be read together with our unaudited consolidated financial statements for the three months ended October 31, 2011 and 2010, including the notes thereto, which appear elsewhere in this quarterly report on Form 10-Q.  All amounts are in thousands, except per share data.  This discussion contains forward-looking statements regarding future events and our future results that are subject to the safe harbors created under the Securities Act of 1933 (the “Securities Act”) and the Securities Exchange Act of 1934 (the “Exchange Act”). All statements other than statements of historical facts are statements that could be deemed to be forward-looking statements. These statements are based on current expectations, estimates, forecasts, and projections about the markets in which we operate and the beliefs and assumptions of our management. Words such as “expects,” “anticipates,” “targets,” “goals,” “projects,” “intends,” “plans,” “believes,” “seeks,” “estimates,”  “endeavors,” “strives,” “may,” variations of such words, and similar expressions are intended to identify such forward-looking statements. In addition, any statements that refer to projections of our future financial performance, our anticipated growth and trends in our businesses, and other characterizations of future events or circumstances are forward-looking statements. Readers are cautioned that these forward-looking statements are only predictions and are subject to risks, uncertainties, and assumptions that are difficult to predict, estimate, or verify, including those identified in our annual report on Form 10-K for the year ended July 31, 2011, under “Item 1A. Risk Factors,”, and elsewhere herein. Therefore, actual results may differ materially and adversely from those expressed in any forward-looking statements. We undertake no obligation to revise or update any forward-looking statements for any reason.

Overview of Business

ARI Network Services, Inc. (“ARI”) is a leader in creating, marketing, and supporting SaaS solutions that connect consumers, dealers, distributors and manufacturers in the vertical markets we serve - our Community.  We empower our Community of powersports, outdoor power, marine, RV, and white goods customers to efficiently service and sell more whole goods, parts, garments, and accessories (“PG&A”) around the world.  We estimate that approximately 18,000 equipment dealers, 125 manufacturers, and 150 distributors worldwide leverage our technology to drive revenue, reduce costs and increase customer satisfaction.

Our Solutions

Our suite of software and SaaS solutions is designed to help our customers sell more wholegoods, parts, garments and accessories.  Our suite of products include:

 
·
Lead Generation – “SearchEngineSmart” is ARI’s service offering to our customers that is designed to drive more traffic to our customers’ websites with the intent to convert that traffic into leads for whole goods (for example, a motorcycle, mower, boat or RV), or into sales of PG&A.  We generate revenue for this product via a service fee and fees for the use of ad words.

 
·
Lead Management – Footsteps is ARI’s award-winning SaaS solution that is designed to facilitate converting web traffic into a lead, effectively and efficiently follow up on that lead, and turn that lead into a sale for a whole good.  We generate revenue from this product via recurring subscription fees and transaction fees for the use of the product’s integrated email marketing tools.

 
·
Websites and eCommerce – WebsiteSmart and eXcelerate Pro are ARI’s award winning eCommerce platforms that are designed to help our customers sell more PG&A online, and when working in conjunction with our Lead Management solution, drive leads for whole goods to their sales teams.  We generate revenue from this product via recurring subscription fees as well as transaction fees for eCommerce sales generated through the websites.

 
·
eCatalogs – The backbone of our ability to drive sales of PG&A and whole goods, is our eCatalog offerings.  There are several versions of our classic electronic parts catalog product, PartSmart, which is designed to help our customers sell more OEM parts.  Newer versions including of the product, including PartSmart Web and PartStream, are designed to drive eCommerce sales for our customers.  In addition to parts content, we also provide accessories and whole goods content, which drive PG&A sales and leads for whole goods from our customers.  We generate revenue for this product via recurring subscription fees and, in some cases, fees for page usage and analytics.

Further information regarding our service offerings can be accessed at the Company’s website at www.arinet.com, or in our Annual Report on Form 10-K for the year ended July 31, 2011.
 
 
Page 17

 
Our Strategy

In our annual report for the fiscal year ended July 31, 2011, we discussed in detail the four foundations of our strategy to accelerate top-line growth.  These foundations, as well as our progress made during the first quarter are summarized below:

 
·
Nurture and retain existing customers through world-class customer service and product feature upgrades;
 
 
Ø
In the area of customer support, we have (i) enhanced our team to support multiple product lines through cross training rather than having individual groups each supporting one product, thereby providing service to our customers more quickly; (ii) customized our teams into two groups: one focused on providing the specific needs of our manufacturers and distributors, while the other provides the specific needs of our dealers; and (iii) enhanced our on-line knowledge base, providing information to our customers in order to give them access to round-the-clock support.

 
·
Drive organic growth through innovative new service offerings, differentiated content and geographic expansion;

 
Ø
We have made agreements to provide several new manufacturer parts catalog offerings in the outdoor power equipment and powersports verticals during the quarter, made numerous enhancements to our core products and made significant progress in establishing the foundation that will support our new freemium/premium go-to-market strategy.  In addition, we continued work to expand our “Content as a Service” product offerings and have selected a new ERP system which will provide the technology to (i) provide on-line sales of our products and services; (ii) interface the on-line sales directly into our billing system; and (iii) provide our customers and sales and support teams immediate access to data from any mobile device.  This will allow us to increase our sales electronically, with little incremental cost.

 
·
Lead the market with open integration to related platforms, including business management systems;

 
Ø
Last year we delivered a new WebsiteSmart™ platform, which featured integrated eCommerce technology, a parts viewer, new and used inventory management and organic search engine optimization so products can be more easily found on all of the major web search engines.  This quarter, we completed an integration between FootSteps™, our award-winning OEM and dealer lead management solution, and our catalog application PartSmart®. This integration provides our dealers with a powerful new opportunity to efficiently and easily automate a consistent and professional series of communications that will keep their brand, products and services at the forefront of their customers’ mind – turning one time service buyers into repeat, loyal customers.

 
·
Successfully complete acquisitions that align with our core strategy.

 
Ø
Although we believe organic growth will be the primary driver of our business for the foreseeable future, we continue to look for and evaluate potential targets that are in line with our strategy.  We have developed our business processes and financial profile to easily incorporate a business combination should a desirable target became available.

We have made significant progress toward our strategic goals and look forward to continue delivering on our objectives toward these goals during the remainder of fiscal 2012.

Sales, Marketing and Support Teams

We organize our sales and marketing programs into three distinct sales channels and two geographic regions, including North America and Europe.

Sales Channels

We go to market utilizing three distinct sales teams, determined through a combination of customer, product, and geographic market.  Our field sales personnel focus on building relationships with manufacturers and distributors, while our inside, telephone-based sales team focuses on selling to dealers.  The dealer sales team is further divided by product (catalog sales versus other products and services) and there is an international sales team in The Netherlands.  We are also in the process of enhancing our core products to allow for customer self-service sales capabilities, which will increase revenue at a very low incremental cost per transaction.
 
 
Page 18

 
Marketing

Our marketing strategy is designed to drive knowledge of our value proposition into the markets we serve.  We use a variety of marketing programs to target and build relationships with our prospective and current customers and partners.  Some of our primary marketing activities include participation in dealer meetings and trade shows, lead generation activities, email and phone campaigns and various other marketing collateral designed to enable our sales organization to more effectively develop leads and close transactions.

Customer Service and Support

Customer support is a critical part of our strategy as it is essential to retaining our existing customer base and reducing the level of customer churn.  We maintain customer support operations in each of the Company’s four locations.  Our support representatives are available via telephone or email.  We also maintain a customer satisfaction and renewal team that focuses on proactively reaching out to customers to ensure that our customers are satisfied and are receiving the most value possible from the services we provide.

Our Competitive Strengths

Market Leader in Core Verticals

We believe that we are one of the leaders in each of our core vertical markets and also believe we are the market leader in the outdoor power, marine, and appliance markets.  Our direct relationships with approximately 18,000 dealers, 125 manufacturers, and 150 distributors allow us to cost-effectively leverage our published catalog content into a large and diversified customer base and to launch new product enhancements and technology-enabled solutions to this customer base.

Breadth and Depth of Published Content

The breadth and depth of our catalog content, as well as our ability to enhance and efficiently publish manufacturers’ PG&A data as it becomes available, provides ARI with a critical competitive advantage.  Our electronic catalog content enables multi-line dealers to easily access catalog content for multiple manufacturers using a single software platform.  This advantage, which saves our customers significant time, provides "stickiness" to our catalog customer base that allows us to efficiently and cost effectively nurture our existing customers while devoting resources to develop new products and services, enabling us to grow our overall customer base.

Recurring Revenue Model

Approximately 85% of our revenue is subscription-based and recurring revenue.  The majority of our customers are on contracts of twelve months or longer, and these contracts typically auto-renew for additional twelve month terms.  This provides us with advanced visibility into our future revenues. Our recurring revenue model also emphasizes the importance of maintaining a low rate of customer churn, one of the key drivers of any recurring revenue, subscription-based businesses.  Historically, we measured customer renewal rates. Over the past year we began measuring customer churn rates.  Although similar, we believe that customer churn is a better management tool as it allows us to focus on the reasons we may lose customers and take action actions on those reasons within our control in order to reduce churn rates in the future.

Our recurring revenue model, when combined with low rates of customer churn, significantly reduces the cost to maintain and nurture our customer base.  This in turn frees up resources to enhance our existing products and work toward new product innovations.  Additionally, a substantial portion of our electronic catalog business is focused on our customers’ service and repair operations.  This allows our revenues to remain strong even in a down economy, as consumers tend to repair, rather than buy new equipment during a challenging economy.

Suite of Products Covers Entire Sales and Service Cycle

Our suite of dealer products and services and eCommerce capabilities enhance our customers' front office operations by covering the entire sales cycle, from lead generation and lead management to sales of PG&A to the consumer, both in-store and online, and our electronic catalog products allow dealers to efficiently service and repair equipment.
 
We believe that the advantages of our products and services will enable us to compete effectively and sustainably in our core markets.
 
 
Page 19

 
Our Markets and the Challenges We Face

Competition for our products and services varies by product and by vertical market. We believe that no single competitor today competes with us on every product and service in each of our industry verticals. In electronic catalogs, we compete primarily with Snap-on Business Solutions, which designs and delivers electronic parts catalogs, accessory sales tools, and manufacturer network development services, primarily to the automotive, power sports, outdoor power, construction, agriculture and mining markets. In addition, there is a variety of smaller companies focused on one or two specific industries.

In lead management, websites and eCommerce, our primary competitors are PowerSports Network, owned by Dominion Enterprises, and 50 Below. Competition for our website development services also comes from in-house information technology groups that may prefer to build their own web-based proprietary systems, rather than use our proven industry solutions. There are also large, general market eCommerce companies, such as IBM, which offer products and services that could address some of our customers’ needs. These general eCommerce companies do not typically compete with us directly, but they could decide to do so in the future.  We believe we maintain a competitive advantage in our core vertical markets given the integration of our published catalog content into our lead management and website products.

Several of the markets we serve, including power sports, marine, and RV, are closely tied to the state of the overall economy, given the "luxury" nature of the products in those verticals.  In fiscal 2010 we experienced an increase in customer churn in these markets due to manufacturer bankruptcies, dealer closures, and extreme cost reduction measures by our dealers.  Our customer churn rates improved in these markets during fiscal 2011 as the effects of the economy began to ease off those markets.  It is also important to note that the effects of a difficult economic environment are somewhat softened by the consumers' willingness in a down economy to repair existing equipment rather than purchase new equipment, which serves to amplify the importance of our published parts content provided to customers via our catalog parts lookup products and our website products.

Summary of Operating Results for the Quarter Ended October 31, 2011

The fiscal 2012 first quarter results show year over year improvements in recurring revenues, operating income, net income, earnings per share and cash flows from operations.  These results are a reflection of the continued execution of our strategy and include:

 
·
Total revenues for the quarter ended October 31, 2011 increased $86,000 or 1.6% to $5,410,000, compared to $5,324,000 for the same period last year.  Recurring revenue increased 6.4%, from $4,296,000 for the quarter ended October 31, 2010 to $4,571,000 this year.  We sold our Agchem EDI business on March 1, 2011, which reduced our revenue by approximately $123,000 for the relative year over year periods.  Without the effects of the disposition of the Agchem EDI Business, we achieved organic revenue growth of approximately 4% and organic recurring revenue growth of approximately 9.5% for the three month period ended October 31, 2011, compared to the same period last year.  We believe these organic performance measures are useful to investors due to the non-recurring effect of the sale of the Agchem EDI business.

 
·
Operating income for the first quarter of fiscal 2012 was $496,000, compared to $445,000 for the same period last year, an increase of 11.5%.  This improvement can be attributed to:  (i) our strategy to focus on our core recurring revenue products and monthly recurring revenue (“MRR”) growth, both of which have less incremental costs than revenues from our non-recurring products and services; and (ii) the continued identification and execution of operational efficiencies and cost reduction strategies throughout the organization.

 
·
Net income for the first quarter of fiscal 2012 was $272,000, or $.03 per share, compared to $99,000, or $.01 per share last year, an increase of approximately 175%.  This improvement in earnings is attributed to the operating income improvement discussed above as well as our July 2011 debt refinancing, which saved the Company $139,000 in interest expense this quarter compared to last year.

 
·
Cash flows from operations increased $309,000 or 58.7% from $526,000 in the first quarter of fiscal 2011 to $835,000 in the first quarter of fiscal 2012, primarily due to improvements in our income before taxes. We utilized this cash to continue our investments in product development and our technology infrastructure as well as to pay down debt by $445,000 during the first quarter of fiscal 2012, compared to $54,000 for the same period last year.
 
 
Page 20

 
We expect continued improvements in revenue, profitability and cash flows for the remainder of fiscal 2012, relative to fiscal 2011, due to the continued execution of our strategy and a gradually improving economic environment.

Net Revenues and Gross Margins

The following table summarizes our net revenues, gross profit and gross margin percentage by major product category:

   
(Unaudited)
 
   
Three months ended October 31
 
   
2011
   
2010
   
Percent Change
 
Catalog
                 
Revenue
  $ 3,314     $ 3,130       5.9 %
Cost of revenue
    432       397       8.8 %
Gross profit
    2,883       2,733       5.5 %
Gross margin percentage
    87.0 %     87.3 %        
Website
                       
Revenue
    1,323       1,216       8.8 %
Cost of revenue
    332       241       37.8 %
Gross profit
    991       975       1.6 %
Gross margin percentage
    74.9 %     80.2 %        
Lead generation and management
                       
Revenue
    448       540       -17.0 %
Cost of revenue
    251       335       -25.1 %
Gross profit
    197       205       -3.7 %
Gross margin percentage
    44.1 %     38.0 %        
Other
                       
Revenue
    324       438       -26.0 %
Cost of revenue
    121       194       -37.4 %
Gross profit
    203       244       -16.8 %
Gross margin percentage
    62.6 %     55.7 %        
Total
                       
Revenue
    5,410       5,324       1.6 %
Cost of revenue
    1,136       1,167       -2.7 %
Gross profit
  $ 4,274     $ 4,157       2.8 %
Gross margin percentage
    79.0 %     78.1 %        
 
Total revenues for the three months ended October 31, 2011 were $5,410,000, versus $5,324,000 for the same period last year.  Our fiscal 2011 revenues included revenue from Agchem EDI business, which was sold in March 2011.  Excluding the revenue loss resulting from the sale of the AgChem EDI business, we experienced organic revenue growth of approximately 4% for the three months ended October 31, 2011, which is attributed to continued strong new sales and improvement in our rate of customer churn, which have collectively led to continued growth in our MRR.  Given that a substantial portion of our revenues are subscription-based, MRR is one of the performance indicators we closely monitor, as it is the key driver of future revenue growth.

Catalog

Catalog revenues are generated from software license fees, license renewal fees, software maintenance and support fees, catalog subscription fees, and professional services related to data conversion.  Catalog, which continues to be our largest source of revenue, increased $184,000 or 5.9% for the three months ended October 31, 2011, compared to the same period last year.  We experienced an increase in new recurring subscription sales from our international and U.S. operations of approximately 5.8% or $169,000, which have little or no incremental cost, as we continued our focus on MRR growth.  We expect to see continued year over year growth in our catalog revenues for the remainder of fiscal 2012.

Website

Website revenues are generated from set-up and recurring subscription fees on our website products, as well as transaction fees from our customers’ online sales generated via the websites.  Website revenues increased $107,000 or 8.8% for the three month period ended October 31, 2011, compared to the same period last year.  The increase in website revenues was a result of an 18.3% or $177,000 increase in recurring revenues, which have little incremental cost, as we continue to see strong new sales and improvements in customer churn, offset in part by a decrease in non-recurring revenues.  We expect total website revenue to increase for the remainder of fiscal 2012, over the previous year, due to the anticipated continued improvement in both recurring revenue and churn and for these products to be a long-term source of growth for the Company.
 
 
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Lead Generation and Management

Lead generation revenues are realized from the sale of our SearchEngineSmartä (“SES”) product, while lead management revenues are generated from set-up and subscription fees for the use of the Company’s Footstepsä product. Revenues from our lead generation and management products decreased $92,000 or 17.0% for the three month period ended October 31, 2011, compared to the same period last year.  This decrease is due to a decline in sales of SES, which generates non-recurring revenues and has a lower margin than our other products and services.  The decline in SES sales was offset in part by a year over year increase of $26,000 or 18.3% in recurring revenues from Footstepsä.  We have launched a new platform of our Lead Management product, Footsteps Channel Connect, which offers the product’s base functionality at a low, disruptive price with the option to upgrade to additional functionality, which is expected to drive growth in fiscal 2012.  This is an introduction to our freemium/premium strategy.

Other Revenues

Other revenues primarily consist of professional services related to software customization and website hosting fees, but also include revenues generated from other products that are ancillary to our three core offerings.  Revenues from our divested AgChem EDI business were also included within this category.  Other revenues decreased $114,000 or 26.0% for the three months ended October 31, 2011, compared to the same period last year, due to the loss of revenues related to our divested Agchem EDI business.  Management anticipates that other revenues will fluctuate based on the timing of professional fees related to software customization, which tend to be opportunistic in nature.

Gross Margins

We classify as cost of revenues those costs that are directly attributable to the provision of services to our customers. These costs include:

Software amortization, which represents the periodic amortization of costs for internally developed or purchased software sold to our customers;
 
Direct labor, used in the provision of catalog and marketing professional services; and
 
Other direct costs, which represent amounts paid to third party vendors directly attributable to the services we provide our customers.

The table below breaks out cost of revenues into each of these three categories:
 
   
(Unaudited)
Three months ended October 31
 
   
2011
   
Percent of
Revenue
   
2010
   
Percent of
Revenue
   
Percent
Change
 
                               
Amortization of capitalized software costs
    335       6.2 %     251       4.7 %     33.3 %
Direct labor
    384       7.1 %     329       6.2 %     16.7 %
Other direct costs
    418       7.7 %     587       11.0 %     -28.9 %
Total cost of revenues
    1,136       21.0 %     1,167       21.9 %     -2.7 %
Gross profit
  $ 4,274       79.0 %   $ 4,157       78.1 %     2.8 %
 
Gross profit was $4,274,000 or 79.0% of revenue for the three months ended October 31, 2011, compared to $4,157,000 or 78.1% of revenue, for the same period last year.  The improvement in gross profit margin was primarily attributed to a change in product mix as we saw an increase in recurring revenues, which have little or no incremental cost, and a decrease in non-recurring revenue, which have a lower margin, as a proportion of total revenue.  We expect fluctuations in gross margin from quarter to quarter and year over year based on the mix of products sold, but expect our gross margins to improve over time as we focus our sales efforts on our higher margin, recurring revenue products.
 
 
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Operating Expenses

The following table summarizes our unaudited operating expenses by expense category:

   
(Unaudited)
Three months ended October 31
 
   
2011
   
Percent of
Revenue
   
2010
   
Percent of
Revenue
   
Percent
Change
 
Sales and marketing
  $ 1,033       19.1 %   $ 1,142       21.5 %     -9.5 %
Customer operations and support (1)
    846       15.6 %     789       14.8 %     7.2 %
Software development and technical support (2)
    388       7.2 %     322       6.0 %     20.5 %
General and administrative (3)
    1,108       20.5 %     1,052       19.8 %     5.3 %
Depreciation and amortization (4)
    403       7.4 %     407       7.6 %     -1.0 %
Net operating expenses
  $ 3,778       69.8 %   $ 3,712       69.7 %     1.8 %
 
 
(1)
Net of capitalized software development costs of $26 and $64 in fiscal 2012 and fiscal 2011, respectively.
 
(2)
Net of capitalized software development costs of $440 and $366 in fiscal 2012 and fiscal 2011, respectively.
 
(3)
Net of capitalized software development costs of $25 and $0 in fiscal 2012 and fiscal 2011, respectively.
 
(4)
Exclusive of amortization of software products of $335 and $251 in fiscal 2012 and fiscal 2011, respectively, which are included in cost of revenue.
 
Net operating expenses increased from $3,712,000 for the three month period ended October 31, 2010 to $3,778,000 for the same period this year.  While operating expenses increased $66,000 or 1.8% for the quarter, operating expenses as a percentage of revenue remained relatively the same at 69.8%, compared to 69.7% last year.  The increase was largely due to the Company’s recently rolled out investor relations initiative designed to increase ARI’s visibility within the investment community in an effort to boost our liquidity and ultimately increase our share price.

Sales and Marketing Expenses

Sales and marketing expenses consist primarily of personnel and related costs, including sales commissions, for our sales and marketing employees, and also include the cost of marketing programs and trade show attendance. Marketing programs consist of lead generation and direct marketing, advertising, events and meeting costs, public relations, brand building and product management activities. Sales and marketing expenses decreased 9.5% for the three months ended October 31, 2011, compared to the same period last year.  As a percentage of revenue for the same periods, sales and marketing expenses declined from 21.5% in fiscal 2011 to 19.1% in fiscal 2012, driven in part by a reduction in commission expense.

We measure the returns realized through our sales teams with the customer acquisition cost (“CAC”) ratio, one of Bessemer Venture Partners’ “6C’s of Cloud Finance.”  We experienced an improvement in our CAC ratios during the first quarter of fiscal 2012, compared to the same period last year, which means that we are generating more incremental margin for each sales and marketing dollar spent.  These improvements in CAC were achieved by refining our sales incentive programs to better align them with our core strategy of MRR growth, as well as achieving operating efficiencies and close management of discretionary sales and marketing spending.  Sales and marketing will continue to be one of our largest expenses, as we intend to continue to invest in sales and marketing to grow our customer base and expand relationships with our existing customers.  However, management expects sales and marketing costs to gradually decline as a percentage of revenues over time.

Customer Operations and Support

Customer operations and support expenses are composed of server room operations, software maintenance agreements for our core network, and personnel and related costs for our operations and support employees.  Customer operations and support costs increased for the three months ended October 31, 2011, compared to the same period last year, due to non-capital expenses related to the data center consolidation project.  Management expects customer operations and support costs to decline as a percentage of revenue in future years as we continue to consolidate our data centers into one centralized facility, while retaining the appropriate backup facilities.

Software Development and Technical Support

Our software development and technical support staff have three essential responsibilities for which the accounting treatment varies depending upon the work performed: (i) costs associated with internal software development efforts are typically capitalized as software product costs and amortized over the estimated useful lives of the product; (ii) professional services performed for customers related to software customization projects are classified as cost of revenues; and (iii) all other activities are considered operating expenses and included within the software development and technical support operating expense category.
 
 
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The table below summarizes our internal software development and technical support spending:
 
   
(Unaudited)
Three months ended October 31
 
   
2011
   
2010
   
Percent Change
 
                   
Total software development and technical support costs
  $ 1,263     $ 1,039       21.6 %
Less: amount capitalized as software development
    (491 )     (430 )     14.2 %
Less: direct labor classified as cost of revenues
    (384 )     (287 )     33.8 %
Net software development and technical support costs classified as operating expenses
  $ 388     $ 322       20.5 %

We increased our total software development and technical support costs by $224,000, or 21.6% for the three months ended October 31, 2011, compared to the same period last year, which is consistent with our strategy to release new products and enhancements to existing products. We expect fluctuations in the amount of software development and technical support costs classified as operating expenses from period to period, as the mix of development and professional services activities will change based on customer requirements, even if total software development and technical support departmental costs remain relatively constant.

During the first quarter of fiscal 2012, we capitalized $491,000 of software development labor and overhead, versus $430,000 last year.  We completed several significant product enhancements during the quarter and are working on several new enhancements expected to be released in the upcoming quarters, which we anticipate will increase future revenues for the Company.  Management expects total spending for software development and technical support to continue to increase for the remainder of fiscal 2012 as we continue to focus on our core strategy of product enhancement and innovation.

General and Administrative

General and administrative expenses primarily consist of personnel and related costs for executive, finance, human resources and administrative personnel, legal and other professional fees and other corporate expenses and overhead.  General and administrative costs increased $56,000, or 5.3% for the quarter ended October 31, 2011, compared to the same period last year.  As a percentage of revenue, general and administrative expenses increased from 19.8% in the first quarter of fiscal 2011 to 20.5% in fiscal 2011.  The increase in general and administrative expenses is largely due to the Company’s investor relations initiative recently rolled out.  This initiative is designed to increase ARI’s visibility within the investment community in an effort to boost our liquidity and ultimately increase our share price.  Management expects general and administrative expenses to increase for the remainder of fiscal 2012 over the previous year due to our investment in a new cloud-based, enterprise resource planning system, which is needed for us to implement our freemium/premium pricing model on a web-based shopping cart, which we believe will allow us to grow our revenues at a much quicker pace.

Depreciation and Amortization

Depreciation and amortization expenses consist of depreciation on fixed assets, which are composed of leasehold improvements and information technology assets, and the amortization of acquisition-related intangible assets. Costs associated with the amortization of software assets are a component of cost of revenues.  Depreciation and amortization expense remained relatively the same for the quarter ended October 31, 2011, compared to the same period last year.

Interest Expense

Interest expense was $62,000 for the quarter ended October 31, 2011, versus $201,000 for the same period in fiscal 2011.  On July 27, 2011 we entered into a Loan and Security Agreement (described in Note 4 to the consolidated financial statements) with Fifth Third Bank (“Fifth Third”), the proceeds of which were used to pay off the Channel Blade note, which bore a 14% interest rate, in full. The Fifth Third note bears interest at a rate based on the one, two, three or six month LIBOR (as selected by the Company on the last business day of each month) plus 4.0%, and matures on July 27, 2014.  The effective interest rate on the note was 4.25% at October 31, 2011.  As a result of the debt refinancing, management expects to see a significant reduction in interest expense in fiscal 2012, compared to fiscal 2011.
 
 
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Other Income (Expense)

Other income (expense) consists of foreign currency exchange rate gains and losses and interest income recognized on the earn-out receivable related to the sale of the AgChem EDI business.

Income Taxes

Current income tax expense is the statutory tax rate applied to current U.S. income before taxes, plus or minus any adjustments to the deferred tax assets and to the estimated valuation allowance against deferred tax assets.  This does not represent a current cash obligation, as we have net operating loss carryforwards to offset taxable income. We recorded income tax expense of $168,000 during the quarter ended October 31, 2011, compared to $145,000 for the same period last year.

Liquidity and Capital Resources

The following table sets forth, for the periods indicated, certain cash flow information derived from our financial statements:
 
   
(Unaudited)
Three months ended October 31
 
   
2011
   
2010
   
Percent Change
 
Net cash provided by operating activities
  $ 835     $ 526       58.7 %
Net cash used in investing activities
    (538 )     (549 )     2.0 %
Net cash used in financing activities
    (438 )     (54 )     -711.1 %
Effect of foreign currency exchange rate changes on cash
    5       -       n/a  
                         
Net change in cash
  $ (136 )   $ (77 )     -76.6 %
                         
Cash at end of period
  $ 998     $ 861       15.9 %

In the first quarter of fiscal 2012, we used $77,000 of total cash to operate our business, compared to $136,000 in the first quarter of fiscal 2011.

Net cash provided by operations increased $309,000 or 58.7% for the quarter ended October 31, 2011, compared to the same period last year.  The improvement in our operating results and the decrease in interest expense contributed to the increased operating cash flows.

Cash used in investing activities was $538,000 for the quarter ended October 31, 2011, compared to $549,000 for the same period last year, a decline of 2%.  We continue to invest cash in the business, primarily for the development of new products and upgrades of existing products, as well as upgrading our technology infrastructure and consolidating our data centers.  These efforts will result in our primary data center being located in a Tier III (as defined by the Uptime Institute's tier classification system) hosted facility in Madison, Wisconsin with one internally-hosted backup data center.  Although we will continue to invest in the business, management expects cash used in investing activities to fluctuate from period to period based on the level of software development activities as well as the timing of other capital expenditures.

We used cash in financing activities of $438,000 for the three months ended October 31, 2011 to pay down our line of credit to $0 and make scheduled note payments, compared to $54,000 for the same period last year.

Management believes that current cash balances and its ability to generate cash from operations, as well as the existing availability under the Company’s line of credit with Fifth Third, are sufficient to fund the Company’s needs over the next twelve months.

 
Page 25


Off-Balance Sheet Arrangements

The Company has no significant off-balance sheet arrangements that have or are reasonably likely to have a current or future effect on its financial condition, revenues or expenses, results of operations, liquidity, capital expenditures or capital resources.

Item 3.  Quantitative and Qualitative Disclosures about Market Risk

Not Applicable.

Item 4.  Controls and Procedures

We have established disclosure controls and procedures to ensure that material information relating to us, including our consolidated subsidiaries, is made known on a timely basis to the officers who certify our financial reports and to other members of senior management and the Board of Directors.

Our management, with the participation of our Chief Executive Officer and Chief Financial Officer, has evaluated the effectiveness of our disclosure controls and procedures (as such term is defined in Rules 13a-15(e) and 15d-15(e) under the Exchange Act) as of the end of the period covered by this report.  Based on such evaluation, our Chief Executive Officer and Chief Financial Officer have concluded that, as of such date, our disclosure controls and procedures are effective (1) in recording, processing, summarizing and reporting, on a timely basis, information required to be disclosed by us in the reports that we file or submit under the Exchange Act and (2) to ensure that information required to be disclosed in the reports we file or submit under the Exchange Act is accumulated and communicated to our management, including our Chief Executive Officer and Chief Financial Officer, to allow timely decisions regarding required disclosure.

There have not been any changes in our internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) that occurred during our quarter ended October 31, 2011 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

PART II - OTHER INFORMATION

Item 1.  Legal Proceedings

From time to time, the Company may be involved in litigation relating to claims arising out of its operations in the usual course of business.  No material legal proceedings to which the Company is a party arose during the three months ended October 31, 2011.

Item 1A.  Risk Factors

The Company’s risks and uncertainties are described in full detail in Item 1A of our annual report on Form 10-K for the fiscal year ended July 31, 2011.  There have been no significant changes to the risks described in Item 1A of our annual report on Form 10-K for the fiscal year ended July 31, 2011.

Item 2.  Unregistered Sales of Equity Securities and Use of Proceeds

None.

Item 3.  Defaults upon Senior Securities

None.
 
Item 4.  Removed and Reserved

Not applicable.

Item 5.  Other Information

None.
 
 
Page 26

 
Item 6.  Exhibits

10.1
Amended and Restated Employment Agreement, executed as of October 31, 2011, between Roy W. Oliver and ARI Network Services, Inc., incorporated herein by reference to Exhibit 10.1 of the Company’s Form 8-K filed on November 4, 2011.

10.2
Second Amendment to Change of Control, dated October 31, 2011, between Roy W. Oliver and ARI Network Services, Inc., incorporated herein by reference to Exhibit 10.2 of the Company’s Form 8-K filed on November 4, 2011.
 
Rule 13a-14(a)/15d-14(a) Certification of Chief Executive Officer.
 
Rule 13a-14(a)/15d-14(a) Certification of Chief Financial Officer.
 
Section 1350 Certification of Chief Executive Officer.
 
Section 1350 Certification of Chief Financial Officer.
 
 
Page 27

 
SIGNATURES
 
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has caused this report to be signed on its behalf by the undersigned, thereunto duly authorized, on this 14th day of December, 2011.
 
ARI NETWORK SERVICES, INC.
(Registrant)
 
By:            /s/ Roy W. Olivier
Roy W. Olivier
President and Chief Executive Officer

By:            /s/ Darin R. Janecek
Darin R. Janecek
Vice President of Finance and Chief Financial Officer
 
 
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