Crawford® Promotes Greg Smith to President, Canada

Crawford & Company® (NYSE: CRD-A and CRD-B), the world’s largest publicly listed independent provider of claims management and outsourcing solutions to carriers, brokers and corporations, is pleased to announce that Greg Smith has been promoted to president, Canada, effective January 1, 2022.

Reporting to Pat Van Bakel, president, Loss Adjusting North America and chairman of the board for Crawford & Company (Canada) Inc., Smith will lead the teams responsible for Crawford’s business operations throughout Canada including Loss Adjusting, TPA, Contractor Connection, and Platform Solutions.

“Greg has been an integral member of the Crawford family since starting his career here over 25 years ago,” said Van Bakel. “This promotion is part of our commitment to developing talent internally and ensuring a seamless transition for our customers and employees. We couldn’t think of a better fit for this role with Greg’s deep knowledge of our operations, close relationships with our employees and customers across Canada, and passion for Crawford’s mission.”

Smith previously served as chief operating officer and chief client officer. He is active in several insurance industry organizations including The Insurance Institute of Ontario, where he currently serves as vice president of the Professionals’ Division on the Governing Council. He holds a Master of Business Administration degree from the Ivey Business School at Western University and a Bachelor of Business Administration degree from Wilfrid Laurier University. He has also earned a Fellow Chartered Insurance Professional designation from the Insurance Institute of Canada and a Canadian Risk Management designation from the Global Risk Management Institute.

“I am thrilled to begin this new chapter within Crawford and continue shaping the company’s ongoing dedication to putting people first while delivering the highest quality service and innovation for our customers across Canada,” Smith added.

About Crawford®

Based in Atlanta, Crawford & Company (NYSE: CRD-A and CRD-B) is the world’s largest publicly listed independent provider of claims management and outsourcing solutions to carriers, brokers and corporations with an expansive global network serving clients in more than 70 countries. The Company’s two classes of stock are substantially identical, except with respect to voting rights and the Company’s ability to pay greater cash dividends on the non-voting Class A Common Stock (CRD-A) than on the voting Class B Common Stock (CRD-B), subject to certain limitations. In addition, with respect to mergers or similar transactions, holders of CRD-A must receive the same type and amount of consideration as holders of CRD-B, unless different consideration is approved by the holders of 75 percent of CRD-A, voting as a class. More information is available at www.crawco.com.

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