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Operational Security Solutions (OSS) Reflects on 2024 Successes and Provides 2025 Outlook

Leading Cash Logistics and Services Provider Eyes New Physical Locations Following Year of Steady Growth in East Coast Operations

Since its inception in 2017, OSS has been on the forefront of providing best-in-class cash management and security solutions to highly regulated and emerging industries, with 2024 further solidifying this positioning. Following strategic steps made in the previous year to prepare for the growth of its east coast business unit, OSS experienced over 250% growth in regional clients, establishing new routes throughout New Jersey, New York, Washington DC, and other emerging market states. Additionally, the company added multiple financial institution partners to support the growth in these markets and is currently expanding its client roster with newly licensed businesses opening early this year who faced regulatory delays in 2024. As the northeast region of the US continues to see market growth, OSS plans to capitalize on its potential with the addition of strategic turnstop locations for improved route efficiency and business margins for expansion.

Its established west coast business operations also experienced growth in 2024, where the company added more than 20 new routes and increased the number of accounts by more than 35%. This growth resulted in the company’s second-largest revenue generating year-to-date, an impressive result given the challenging landscape experienced by peers in the industry. The company foresees improvements in the regulatory landscape in both the west and east coast markets in 2025 and is positioned to capitalize on this growth opportunity via its established routes and on-going business development efforts. The company has more than 2,600 cash-intensive businesses in its database that it is targeting in the new year.

“2024 was not without its challenges; however, I believe the success we experienced in growing our business through both new businesses and agreements with Financial Institutions is a testament to our potential,” said Scott Solomon, CEO of OSS. “Our ability to navigate headwinds - whether regulatory delays, increased competition, or pricing pressures - has been a testament to our agility and focus on success. Through strategic partnerships, investments in technology, and the expansion of our team, we’ve continued to deliver on our promise of being more than a service provider - we are a trusted partner.”

Additional Operating Highlights for 2024 Included:

  • 250%+ Growth on the East Coast: Since establishing its east coast headquarters in Pennsylvania, OSS experienced over 250% growth year-over-year in its east coast operations and put additional foundational pieces in place to propel further growth in the new year. The company garnered four new FI partnerships operating in the region that are actively assisting in bringing new clients to OSS.
  • SmartSafe Program Implementation: As planned, OSS sought to roll-out a SmartSafe program for its clients which enables safe, compliant, and accurate cash logistics. Since its launch in early 2024, the program has seen a tremendous response. The company continues to get inquiries on the program and take new sales meetings and views this offering as integral to the future of its cash logistics services. By offering financing for both leases and purchases, OSS continues to focus on helping businesses maximize their profitability. OSS had the opportunity to discuss the program with a leading technology outlet for the cannabis industry in an article “Need to Simplify Cannabis Cash Management? Smart Safes to the Rescue.”
  • Operational Efficiency: Given the volatile economic and regulatory landscape, OSS further optimized its operations with streamlined service routes, shortened time-to-deposits, and improved planning. The company implemented various technologies and SOPs in 2024 which helped to achieve this goal and improved margins across the board. These improvements made logistics more efficient and provided more reporting tools for our customers.

Stated Goals for 2025:

  • Geographic Expansion: OSS looks to expand its physical presence nationally with the addition of new vaulting and cash processing facilities. These facilities will improve operating metrics such as route optimization, speed of deposits, and reduced personal costs. The company has already identified multiple potential locations for these facilities and is in active talks with ownership to secure them.
  • Fleet Growth: In order to service its growing book of business, OSS plans to increase its fleet of non-identifiable armored cars on both coasts.
  • Staff Recruitment: Following a 100% increase YoY in staff, including the addition of an east coast operations manager, OSS plans to continue to recruit leading talent in all areas of its business to support its growth in 2025 and beyond.
  • New Routes: As it did in 2024, the company will continue to expand routes throughout the regions in which it operates with an emphasis on Pennsylvania, Virginia, New Jersey, New York, Maryland, and others.
  • Expansion of SmartSafe: Following the successful launch of its SmartSafe program in 2024, OSS will continue to expand this offering to new and existing clients. The program has rendered a large increase in client retention and satisfaction and has led to many new contracts from operators seeking quick account credit for cash that is still secured in their facilities.
  • Adding New Financial Institution (FI) Partnerships: OSS views its FI partnerships and the best way to grow its business and plans to continue to focus on adding partnerships throughout its footprint, with a focus on expanding our presence on the east coast.
  • Industry Expansion: While OSS has always been known for its ability to service high-risk operators, the company is accelerating growth opportunities in more traditional cash-intensive industries such as major concert & sporting events, gaming, convenience, and others. The offering has been requested from multiple FI partners and represents a large opportunity for growth.
  • Expand ATM/ITM, Bitcoin: With renewed enthusiasm in cryptocurrencies and continued prevalence of ATM/ITM solutions, OSS will continue to focus on growing its ATM/ITM and Bitcoin service offerings with the addition of new partnerships and routes throughout the US.

OSS offers industry-leading security offerings, cash intensive and high risk-specific financial service solutions and relationships, connecting highly regulated businesses that struggle to get banking services with financial institutions that have specific programs designed for the industry or organizations that are unable to be serviced by certain banks. Notably, OSS is the only risk management company specializing in secure cash-in-transit services that boast a no-loss record to date. To learn more about OSS visit www.opsecsolutions.us.

About Operational Security Solutions

Operational Security Solutions (OSS) was assembled in 2017 by professionals that have spent their previous careers in law enforcement, federal service, and military special operations - but have now founded a security and risk management company that supports compliant relationships with financial institutions and their high-risk and cash-intensive clientele.

Public Relations Contact:
Kyle Porter
Virgo PR
oss@virgo-pr.com

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