These days, there has been a lot of interest in chatbots as they can easily take on the burden of various time-consuming business tasks. There are plenty of benefits of adding a bot to Facebook page for responding to the customers much faster than ever before and offer them a high-quality service.
By using Botsurfer Facebook chatbot builder, anyone can make their campaign more efficient and bring their customers much closer.
What are messenger bots?
Messenger bots are nothing but automated messages that use the platform provided by Facebook Messenger.
Here Messenger stands for Facebook Messenger, and bot stands for chatbot, a software designed to simulate all conversations, get information, ask questions, segment, provide information, etc.
These chatbots are quite powerful little things and can act almost like a human, ask questions, offer feedback, support order pizza, and remind to take an umbrella before leaving the house for the day.
Also, with Facebook Messenger, it will get even better because Facebook Messenger has a massive user base of more than 1.3 billion. More people are using Facebook’s messaging capability to have a large platform that includes Whatsapp and Instagram.
Now the messaging capabilities of all these platforms have been fused into one single system, and due to this merge, the capability of messenger bots is just exploding.
A marketer surely can see these upsides and can reach plenty of potential customers. Now let us see how Facebook Messenger bots can increase conversions by following these tips for writing high-quality messages.
- Please do not overdo it by using the text.
This platform is more suitable for making a short conversation, so instead of long text, it must restrict to shorter text as nobody will be ready to read long texts.
- Use emojis
Users should be less formal while chatting and prefer to use emojis to express and restrict conversation within a few words.
- Use breaks between the messages
Don’t send one message after another immediately. Rather give a little break in conversation while sending text messages. Two to three seconds will be good enough.
- Include images or GIFs
By including certain images and GIFs, people can add humour into the conversation so that chat will become lively, create more fun and make it closer to prospects.
- Provide people with an option to unsubscribe
There is no point in adding those who are least interested in anyone’s business. So, they must include an option for them to unsubscribe if they want.
- Collect data from various subscribers for future targeting
Can collect the opinions of various people after chatting with them and create a group to target them later.
Now anyone can easily use Facebook Messenger Bots for marketing and increase business. It has shown tremendous increase in popularity and visibility for many businesses.